Trust, Talent, Time: The Lael's International Auto Service Difference
Welcome to Lael's International Auto Service, your premier destination for premium automotive service in Oceanside, CA. Our team of trained professionals is dedicated to providing top-notch service to ensure your vehicle is running smoothly and efficiently. With years of combined expertise, our technicians are well-versed in servicing a wide range of vehicles, including Mercedes-Benz, BMW, Audi, Volkswagen, and all other German-made vehicles.
Our Services
At Lael's International Auto Service, we understand the importance of finding a reliable car service you can trust. That's why we offer a comprehensive range of services to meet your automotive needs. From routine maintenance to complex repairs, our state-of-the-art facility is equipped to handle it all. Our services include oil changes, brake repairs, transmission services, engine repairs, and much more.
Our Mission
Our mission is simple: to provide exceptional service, build long-term relationships, and earn your trust and loyalty. We believe in treating each customer with dignity and respect, which is why we've built a loyal family of customers over the years. We're committed to providing top-quality service, and we back it up with a 24-month/24,000-mile warranty on all our work.
Why Choose Lael's International Auto Service?
So, what sets us apart from other auto repair shops in Oceanside? For starters, our team of ASE-trained technicians has years of experience and expertise in servicing a wide range of vehicles. We take the time to listen to your concerns, explain our process, and provide personalized service tailored to your needs. We're proud to be a certified AAA repair center, and we've earned a reputation for exceptional service, which is reflected in our numerous 5-star reviews.
Our Commitment to You
At Lael's International Auto Service, we're committed to providing you with the best possible experience. We take pride in our work, and we want you to be completely satisfied with our service. That's why we offer a limited warranty on all our work, and we're dedicated to making things right if anything goes wrong.
Overview
The reviews of Lael's International Auto Service are overwhelmingly positive, with customers praising the shop's honesty, professionalism, and excellent customer service.
Positive Reviews
- Many customers praised the shop's honesty and transparency, with some mentioning that they were given a detailed explanation of the repairs needed and were not pressured into unnecessary work.
- The staff was consistently described as friendly, knowledgeable, and professional.
- Several customers mentioned that they were treated with kindness and respect, and that the shop went above and beyond to help them.
- The shop's attention to detail and commitment to quality work were also praised.
Negative Reviews
- Two customers had negative experiences, with one claiming that the shop did not fix their problem and charged them an excessive amount, and another feeling that they were overcharged for a simple repair.
Common Themes
- Trust and honesty were common themes in the positive reviews, with many customers feeling that they could trust the shop to do the right thing.
- Excellent customer service and professionalism were also consistently praised.
- Several customers mentioned that they had been going to the shop for years and had always been satisfied with the service.
