Your trusted choice for automotive repair and service in Folsom, CA.
At Folsom Automotive Service, we pride ourselves on being the go-to destination for honest and dependable automotive service and repair in Folsom, CA. Our commitment to quality and customer satisfaction has earned us a reputation as the best in the business. With years of experience, our ASE-certified technicians use state-of-the-art equipment and tools to ensure that your vehicle is repaired correctly the first time.
Our Services
We offer a wide range of services to cater to all your automotive needs. From routine maintenance to major repairs, we've got you covered. Our services include:
- Brake Services
- Electrical Services
- Engine & Transmission Services
- Heating & Cooling Services
- Quick Lube Changes
- Transmission Repair
- Tune-up
- Vehicle Inspection
- Wheel Alignment
NAPA AutoCare Peace of Mind Warranty
We're proud to be a NAPA AutoCare Center, which means we back our work with an unbeatable warranty. The NAPA AutoCare Peace of Mind Warranty covers parts and labor on qualifying repairs and services for 36 months/36,000 miles.
Meet the Owners
Joe and Justin Brazil, husband and wife, are the proud owners of Folsom Automotive Service. With over 40 years of combined experience in the automotive industry, they bring a wealth of knowledge and skills to the table. Their passion for providing exceptional customer service and top-notch repairs has earned them a loyal customer base.
Community-Oriented
As a family-owned and operated business, we're committed to giving back to the community. We host an annual toy drive, donating toys to the Sacramento Police Department to bring joy to children in need.
Why Choose Us?
At Folsom Automotive Service, we're dedicated to providing personalized attention and expertise to ensure your vehicle is running smoothly. Our commitment to quality, combined with our community-oriented approach, sets us apart from the competition. Whether you're in need of routine maintenance or major repairs, trust the experts at Folsom Automotive Service to get the job done right.
Overall Experience
The reviews for Folsom Automotive Service are mostly positive, with several customers praising their excellent customer service, competitive pricing, and high-quality workmanship. However, one customer had a terrible experience with the manager, Tom Craighead, who allegedly lied to them about the need for repairs and later caused damage to their vehicle.
Positive Aspects
Several customers raved about the personal service and attention they received from the staff, including Wes, Tom, and Alex. They praised the shop's ability to diagnose and repair a variety of issues, from transmissions to fuel pumps. One customer appreciated the shop's comprehensive assessment of their vehicle's problems and the lack of pressure to approve unnecessary repairs.
Negative Aspects
The main issue was the poor service experienced by one customer, Chris Van Kirk, who accused the manager, Tom Craighead, of lying to him about the need for repairs and causing damage to his vehicle. Chris reported that the shop installed incorrect struts on his Cadillac, which later failed and caused further damage.
