Helping You Save Money, While Offering You Great Service!
At Folsom Auto Mall, we understand the importance of providing exceptional customer service and a stress-free car-shopping experience. Our team of experienced professionals is dedicated to helping you find the perfect vehicle that fits your needs and budget. With a vast inventory of new and pre-owned vehicles from top manufacturers like Ford, Toyota, Chevrolet, Hyundai, Kia, Nissan, and more, we're confident you'll find the right car for you.
Our Services
We offer a wide range of services to make your car-buying experience as seamless as possible. Our auto finance experts are available to help you find the most affordable car loan or lease options. We also provide tools and vehicle specials to ensure you're getting the best price and can afford your payments. If you're trading in your old vehicle, use our free car trade-in value tool to determine its worth. Our knowledgeable staff is always available to answer any questions you may have.
Expert Service and Repair
At Folsom Auto Mall, we're not just car salespeople; we're also dedicated to providing top-tier service and maintenance for both new and pre-owned vehicles. Our state-of-the-art service center is equipped with the latest technology and staffed by experienced technicians who can diagnose and repair any issue. From routine maintenance to collision repair, we're here to help you keep your vehicle running smoothly.
Get to Know Us
With multiple locations throughout Folsom, California, we're proud to be a part of the local community. Our dealerships are open seven days a week for your convenience, and we invite you to visit us and take a test drive. Whether you're from Folsom, Sacramento, Elk Grove, Roseville, or surrounding areas, we're confident you'll find the perfect vehicle and exceptional service at Folsom Auto Mall.
Positive Experiences
The majority of reviewers had a positive experience with the car dealership, praising the staff for being knowledgeable, efficient, friendly, and professional. They appreciated the smooth process of purchasing and servicing their vehicles, and many mentioned specific staff members who went above and beyond to ensure their satisfaction.
Issues with Appointments and Service
Some reviewers experienced issues with their appointments, including long wait times and services not being completed as promised. One reviewer was unhappy with the unauthorized installation of an anti-theft software upgrade, while another felt that the service department oversold unnecessary services.
Deception and Poor Customer Service
A few reviewers had negative experiences with the dealership, citing deceptive practices, lying, and poor customer service. One reviewer felt that the finance department was untrustworthy, and another was unhappy with the treatment they received from the sales team.
