Your trusted alternative to the dealerships
At Len's Automotive, we pride ourselves on providing top-notch customer service and quality auto care to the people of Bellevue and surrounding areas. As a family-owned business, we understand the importance of treating each customer's vehicle as if it were our own. Our team of ASE-certified technicians is equipped to handle all major and minor repairs on foreign and domestic vehicles, utilizing the latest automotive technology.
Our Story
Len's Automotive has been serving the Bellevue community for over 50 years, with a reputation for honesty, integrity, and attention to detail. Our family-owned business has been built on a foundation of trust, hard work, and a commitment to excellence. We believe that our clients are the driving force behind our business, and we strive to provide exceptional service to each and every one of them.
Our Services
At Len's Automotive, we offer a wide range of services to cater to all your automotive needs. From routine maintenance to major repairs, our team is equipped to handle it all. Some of our services include:
Regular Maintenance
- Oil changes
- Tire pressure checks
- Brake inspections
- Belt and hose replacements
Diagnostic Services
- Computer diagnostics
- Check engine light repairs
- Complete diagnostic services
Repair Services
- Brake repairs
- Cooling system flushes
- Diesel engine repairs
- Fuel injection service
- Full brake service
- Transmission service
- Tune-ups
- Vehicle preventative maintenance
Preventative Maintenance
At Len's Automotive, we believe that preventative maintenance is key to avoiding costly repairs and ensuring the longevity of your vehicle. Our team of expert technicians can help you keep your vehicle in top shape with regular maintenance visits.
Why Choose Us
At Len's Automotive, we understand that your vehicle is a major investment, and we treat it as such. Our team of ASE-certified technicians is dedicated to providing exceptional service, ensuring that your vehicle runs smoothly and efficiently. With our commitment to honesty, integrity, and quality workmanship, you can trust us to take care of all your automotive needs.
Contact Us
To schedule an appointment or learn more about our services, please don't hesitate to contact us. Our team is always happy to answer any questions you may have.
Overview of Experiences
- Positive experiences involve timely and cost-effective services, with friendly and communicative staff.
- Negative experiences include long wait times, high prices, and attempts to sell unnecessary repairs.
Concerns about Pricing and Services
- Some customers felt that the prices were too high, and the quotes were not transparent.
- There were instances where the estimated costs were significantly higher than what was quoted over the phone.
- Some customers felt pressured into agreeing to repairs without being given a clear estimate of the costs.
Long Wait Times
- One customer experienced a long wait time of over 3 hours for an oil change, which was unexpected and inconvenient.
Unnecessary Repairs and Misdiagnosis
- One customer reported being told that their brake system needed to be replaced at a high cost, but they disputed the diagnosis and eventually found that there were no issues with the brakes.
- The same customer reported being pressured into other unnecessary repairs, including a battery replacement at a high cost.
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