Trust our experts to care for you and your car, wherever you are
At Greg's Japanese Auto, we pride ourselves on being the go-to auto repair shop for Japanese import owners in the Greater Seattle area. With over 30 years of experience and 8 convenient locations throughout Bellevue, Kent, Federal Way, Lynnwood, Puyallup, Renton, Seattle, and Southcenter, we're committed to providing top-notch service and unparalleled customer care.
Our team of professionally trained and experienced auto mechanics and knowledgeable Service Advisors are dedicated to understanding your vehicle's unique needs and providing personalized solutions tailored to your specific requirements. Whether you need routine maintenance, repairs, or diagnostics, we've got you covered.
Our Services
We offer a wide range of services to keep your Japanese import running smoothly, including:
- Alternator repair
- Diagnostics
- Preventive maintenance
- Brake repair
- Suspension and alignment
- Emissions system repair
- Engine and transmission cooling system repair
- HVAC system repair
- Fluid exchange
- Pre-purchase inspection
In addition to our comprehensive service offerings, we also provide a range of value-added services, including:
- Emergency roadside assistance
- Customer Care Program
- Warranty and road hazard tire protection plan
- Shuttle service
Our Story
At Greg's Japanese Auto, we're passionate about what we do. We believe that every vehicle is unique and deserves personalized attention and care. That's why we only work on Japanese makes and models, and our experts have the knowledge and expertise to diagnose and repair even the most complex issues.
Why Choose Us
We're more than just an auto repair shop - we're a family. When you bring your vehicle to Greg's Japanese Auto, you can trust that you're in good hands. Our certified technicians are committed to providing expert service and unparalleled customer care. We're dedicated to building long-term relationships with our customers and ensuring that your vehicle is always running smoothly.
Overview of Reviews
The reviews are overwhelmingly positive, with 18 out of 20 reviewers giving 5-star ratings. The customers praise the friendly and knowledgeable staff, honesty, transparency, and affordability of the services provided by Greg's Japanese Auto.
Positive Experiences
- Friendly and helpful staff, including Karl, David, and Paul
- Honest and transparent service, with detailed explanations and estimates
- Affordable prices, with many customers saving money compared to dealership rates
- Professional and efficient service, with quick turnaround times
- Excellent customer service, with staff going above and beyond to ensure customer satisfaction
Negative Experiences
- One customer had a bad experience with mismatched services and high prices
- Another customer felt misled about the cost of a service and was unhappy with the response to their concerns
- A few customers had minor complaints about excessive follow-up surveys and phone calls
