Trustworthy Auto Repair Services You Can Count On
A Family-Focused Business Serving Lexington for Over 35 Years
1st Stop Auto Care Center has been a staple in the Lexington community since 1984. Founded on a commitment to quality service and affordability, we've become a trusted partner for motorists across Central Kentucky.
Our team of experienced professionals is dedicated to providing honest and reliable repairs for all your automotive needs. We offer a comprehensive range of services, covering everything from tire sales and balancing to comprehensive engine diagnostics and repairs.
Comprehensive Tire Care
- Wide selection of top-quality tires from renowned brands like Michelin and BFGoodrich.
- Comprehensive tire care services, including rotations, balancing, and alignments.
- Specializing in trailer tires and offering the Treadmaxx Road Hazard plan for added peace of mind.
Expert Automotive Repairs
- Factory-certified technicians perform diagnostics and repairs on all major systems, from electrical and transmission issues to cooling system problems and engine tune-ups.
- Certified AC Delco Repair Center and Parts Plus Car Care Center, offering a 36-month/36,000-mile nationwide warranty on repairs.
Transparent and Affordable Pricing
- Free estimates and detailed explanations of all recommended services.
- Competitive pricing and regular promotions and coupons available.
- Convenient online scheduling and online quote request system.
Customer-Focused Approach
- Comfortable waiting room equipped with free Wi-Fi and entertainment options.
- Friendly and knowledgeable staff dedicated to providing exceptional customer service.
- Strong commitment to transparency and open communication throughout the repair process.
Join us in making Lexington vehicles safer and stronger!
With a dedication to excellent service and honest pricing, 1st Stop Auto Care Center is your trusted partner for all your automotive needs. Contact us today and experience the difference!
Overall Experience
The reviews of 1st Stop Auto are overwhelmingly positive, with many customers praising the shop's honesty, reasonable prices, and excellent customer service. Several reviewers mentioned the shop's patience, kindness, and willingness to explain repairs in detail.
Praises and Commendations
Many customers were impressed with the shop's honesty, citing instances where they were told they didn't need as much work done as other mechanics had quoted. The staff were often described as kind, knowledgeable, and patient, with several reviewers expressing their gratitude for the shop's help.
Concerns and Issues
A few customers expressed dissatisfaction with their experiences, citing issues with customer service and communication. One reviewer felt that the shop was overpriced, while another was upset about being stranded when the shop failed to return their key on time.
