At Randall Automotive, we are a family-owned and operated auto repair facility in Lansing, Michigan. With over two decades of experience, we have established a reputation for providing exceptional auto repair services to our customers. Our team of ASE Master Certified Technicians is dedicated to delivering top-notch service and ensuring that our customers' vehicles are safely back on the road as quickly as possible.
Our Services
Our auto repair services are designed to cater to the needs of car and light truck owners. We offer a wide range of services, including brake repair and ABS service, cooling system repairs, electrical repairs, engine diagnostics, exhaust repair, heating and air conditioning service, lube oil and filter changes, major and minor engine repairs, scheduled maintenance, and fleet services.
Quality Parts
We are committed to using only the highest-quality parts for our repairs. We source our parts from OEM manufacturers such as ACDelco, Motorcraft, and Mopar, as well as from our aftermarket suppliers like NAPA. This ensures that our customers receive the best possible repair service.
Customer Care
At Randall Automotive, we understand the importance of providing exceptional customer care. We take the time to explain each repair in detail, ensuring that our customers are fully informed and satisfied with the service we provide. Our goal is to build long-term relationships with our customers, and we strive to provide a transparent and hassle-free repair experience.
Warranty
We stand behind every auto repair that we perform with a 24-month/24,000 mile limited warranty. Our warranty program ensures that our customers have peace of mind knowing that their vehicle is being maintained to the highest standards.
Overview of Randall Automotive Reviews
Randall Automotive has received overwhelmingly positive reviews, with customers praising the shop's honesty, professionalism, and quality of work.
Honesty and Trust
Many reviewers mentioned the shop's honesty and trustworthiness, with some stating that they don't trust anyone else with their vehicles. The shop's commitment to fairness and transparency is evident in its dealings with customers.
Quality of Work
The quality of work performed by Randall Automotive has been consistently praised by customers, with many mentioning that the shop's work is top-notch and efficient.
Customer Service
The shop's customer service has also received high praise, with customers appreciating the clear explanations of repairs and the friendly, helpful attitude of the staff.
Reliability and Experience
Randall Automotive's years of experience and commitment to getting to the bottom of complex problems have earned the shop a reputation as a reliable and trustworthy repair shop.
Negative Comments
One reviewer expressed dissatisfaction with the work done on their vehicle, stating that the shop's work led to a new problem with their car.
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