Your Home for Honest Repairs and Quality Maintenance, Since 1993.
A Tradition of Excellence in Silicon Valley
Fremont Auto Center has been a trusted partner in automotive care for Silicon Valley residents since 1989. Under new ownership since 2016, we uphold the legacy of exceptional service and technical expertise established over three decades.
Our team is led by owner Sal Garcia, a Master Certified Technician with over 30 years of experience servicing and repairing vehicles of all makes and models. Sal's unparalleled knowledge, coupled with our team of certified mechanics, ensures that your vehicle receives the highest quality care.
Expert Care for European & Asian Vehicles
Fremont Auto Center specializes in European and Asian high-line cars, with a particular expertise in:
- Mercedes Benz
- BMW
- Mini Cooper
- Acura
- Lexus
We utilize state-of-the-art technology and diagnostic equipment to accurately diagnose and repair any issue your vehicle may have.
Beyond Repairs: A Customer-Centric Approach
We understand that vehicle repairs can be stressful and inconvenient. That's why we prioritize excellent customer service and transparent communication every step of the way.
- Clear explanations: We will explain any issues in clear, concise language so you can make informed decisions about repairs.
- Regular updates: We will provide regular updates throughout the process, ensuring you are always informed about the progress.
- Detailed reports: Once the repairs are completed, we will provide a detailed report outlining the work performed and cost.
Your Partner in Auto Care
Fremont Auto Center is committed to providing you with peace of mind and reliable automotive care. From routine maintenance to complex repairs, we are your trusted partner in ensuring the health and performance of your vehicle.
We look forward to serving you and exceeding your expectations!
Fremont Auto Center Reviews
Communication and Customer Service
The majority of customers rave about the exceptional communication and customer service received at Fremont Auto Center. Sal, Martin, and the team are praised for their friendly, knowledgeable, and professional approach to interacting with customers. Many customers appreciate the clear communication and transparency throughout the repair process, often receiving detailed notes, photos, and pricing for each concern.
Transparency and Honesty
While some customers have mixed experiences, several reviewers highlight the importance of transparency and honesty in the repair process. A few customers, however, have mentioned experiences that led them to doubt the integrity of the garage. One reviewer shared a disappointing experience where the garage diagnosed and recommended unnecessary repairs, ultimately causing dissatisfaction.
Quality of Work and Expertise
The majority of customers have been extremely satisfied with the quality of work and expertise demonstrated by Fremont Auto Center. Many reviewers praise the technicians' attention to detail, diagnostic skills, and willingness to investigate root causes of issues. Some customers even switched allegiance from other repair shops, impressed by the level of expertise and professionalism at Fremont Auto Center.
Value for Money
Most customers feel that the services offered at Fremont Auto Center provide excellent value for the price. Many reviewers cite specific examples of costly repairs saved or unnecessary services averted because of the garage's transparent and detailed communication approach.
Contention and Disputes
A few customers have expressed dissatisfaction with the garage's approach, citing issues such as misdiagnosis, unnecessary repairs, or hidden fees. One reviewer even shared a negative experience involving additional charges and changes to the original diagnosis.
