Your Local Tow & Roadside Assistance Provider
At Roc Auto Repair & Towing, we pride ourselves on being a locally owned and operated business, committed to providing the highest level of service to the community of Fremont. Our team is comprised of licensed and skilled technicians and mechanics, dedicated to ensuring that your vehicle is repaired or towed in a timely and professional manner.
Our Services
At Roc Auto Repair & Towing, we offer a wide range of services to meet your needs. Whether you need emergency roadside assistance, auto repair, or towing services, we are here to help. Our services include:
- 24/7 Roadside Assistance and Emergency Car Towing services covering the entire city of Fremont
- Heavy Duty Towing
- Out of Gas Refuel
- Flat Tire Change
- Car Lockout Solutions
- Auto Repair Services, including oil changes, wheel alignment, and more
- Car Locksmith Solutions
- Auto Body Solutions
- Collision Repair
- Custom Paint Job
- Heating & Cooling System Repair
- Car Engine Repair
- Wheel Alignment
Our Commitment
At Roc Auto Repair & Towing, we are committed to providing the best possible service to our customers. We understand the importance of trust and reliability in business, and we strive to build strong relationships with our customers. We are dedicated to providing fast response times, quality workmanship, and competitive pricing. Our team is comprised of experienced and licensed technicians, mechanics, and towing professionals who are committed to delivering exceptional service.
Our History
Roc Auto Repair & Towing has been serving the community of Fremont for years, and we have built a reputation for providing reliable and professional service. We are a locally owned and operated business, and we are committed to giving back to the community that has supported us. We are proud to be a part of the Fremont community, and we look forward to serving you and your family for years to come.
Conclusion
At Roc Auto Repair & Towing, we are dedicated to providing the best possible service to our customers. We understand the importance of trust and reliability in business, and we strive to build strong relationships with our customers. We are committed to providing fast response times, quality workmanship, and competitive pricing. Whether you need emergency roadside assistance, auto repair, or towing services, we are here to help. Contact us today to learn more about our services and how we can assist you.
Overview of ROC Towing Company Reviews
Customer Service Issues
Many reviewers had negative experiences with the company's customer service. Some reported being hung up on, being told they had the wrong number, or being met with rudeness when calling for service. One reviewer was charged $49.99 without their agreement, and when they disputed the charge, the representative was unhelpful and hung up on them.
Towing Delays and Overcharging
Some reviewers experienced long wait times for towing services, with one reviewer waiting over two hours for a tow truck to arrive. Others were overcharged for services, with prices increasing unexpectedly after the initial quote.
Praise for Specific Employees
Despite the negative reviews, some customers had positive experiences with specific employees, such as Andy, Ben, and the dispatcher. These employees were cited as being friendly, helpful, and professional.
Positive Experiences
Some reviewers had positive experiences with the company, citing prompt service, fair prices, and helpful advice from employees.
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