Business Details
42 Years
experience
Trusted Auto Repair Services in Redmond, OR
Since 1984, Marshalls Automotive has been a trusted provider of automotive repair services in Central Oregon. Our team of ASE-certified technicians brings decades of combined experience to every repair, prioritizing transparent communication, fair pricing, and personalized attention. We specialize in servicing a wide range of vehicle makes and models, offering comprehensive solutions from routine maintenance to complex diagnostics. Our commitment to quality is reflected in our use of OEM parts, a 3-year/36,000-mile warranty on repairs, and a customer-centric approach that has built long-term relationships within the community.We pride ourselves on honest assessments, preventive maintenance guidance, and minimizing vehicle downtime through efficient service. With a history of continuous operation since our founding in Redmond, Oregon, we remain dedicated to ensuring customer safety and satisfaction through expert craftsmanship and ethical business practices.
Services
Engine Repairs
Brake Maintenance
Fluid Checks
Battery Replacement
Oil Changes
Pre-Purchase Inspections
Diagnostics
Scheduled Maintenance
Check Engine Lights
Tune Ups
Details
- Year established: 1984
Highlights and features
- Over 40 years of continuous service to Central Oregon communities
- ASE-certified technicians with combined 100+ years of automotive expertise
- Nationwide 3-year/36,000-mile warranty on parts and labor
- Transparent pricing with detailed repair explanations
- Personalized preventive maintenance planning with no-pressure recommendations
What people say
Honest and experienced
Top-notch job
Reasonable and professional
No-pressure recommendations
Quick problem resolution
Services
Engine Repairs
Our ASE-certified technicians diagnose and repair engine issues using advanced diagnostic tools and OEM parts. We address common problems like unusual noises, reduced power, and warning lights through computer diagnostics and visual inspections. Regular maintenance including oil changes and sensor replacements prevents major issues while ensuring optimal performance and longevity for your vehicle's powerplant.
Brake Maintenance
We provide comprehensive brake system inspections and repairs for safety-critical components. Our services include pad/shoe replacement, rotor resurfacing, fluid flushes, and ABS diagnostics. Technicians check for wear indicators, unusual noises, and pedal feel issues to ensure proper braking performance. Regular maintenance prevents costly failures while maintaining compliance with safety standards for passenger protection.
Pre-Purchase Inspections
Our detailed pre-purchase inspections evaluate vehicle condition across mechanical, electrical, and safety systems. Technicians provide comprehensive reports on wear items, maintenance needs, and potential repair costs. This service helps buyers make informed decisions about used vehicles while identifying issues that could affect long-term ownership costs and safety reliability.
Scheduled Maintenance
We follow manufacturer-recommended maintenance schedules to maximize vehicle longevity and performance. Services include oil changes, filter replacements, fluid checks, and multi-point inspections. Our system tracks service history to ensure timely completion of required maintenance while identifying emerging issues before they become major problems requiring expensive repairs.
Diagnostics
Our diagnostic services use professional OBD-II scanners and specialized tools to identify vehicle issues. Technicians perform electrical system testing, compression checks, and fuel pressure analysis to pinpoint problems with check engine lights, performance issues, or unusual operating conditions. Accurate diagnostics reduce repair costs by targeting specific components rather than guesswork-based replacements.
People
Lance
Owner
Third-generation Central Oregon entrepreneur with lifelong automotive passion. Purchased Marshalls Automotive in 2010 after business owner retirement. Combines family entrepreneurial legacy with technical expertise to lead daily operations and customer service strategy.
Tom
Master Automotive Technician
40 years ASE Master Certified experience. Specializes in complex diagnostics and repairs across vehicle types. Prioritized continuing education throughout career. Focuses on understanding vehicle design to rapidly identify mechanical issues while maintaining customer vehicle safety standards.
Rick
Master Automotive Technician
45 years industry experience with continuous certification updates. Approaches repairs systematically to minimize vehicle downtime. Understands Central Oregon's extreme conditions impact on vehicle maintenance needs. Emphasizes courteous treatment mirroring personal family service expectations.
Harley
Automotive Technician
10 years experience with generational Central Oregon roots. Specializes in pre-purchase inspections providing objective vehicle condition assessments. Helps customers make informed buying decisions while emphasizing long-term maintenance relationships with trusted mechanics.
Greg
Automotive Technician
18 years experience including race vehicle volunteer work. Applies racing safety focus to passenger/commercial repairs. Prioritizes quality parts and timely repairs while considering multiple approaches to optimize repair effectiveness and customer value.
Questions
What services does Marshalls Automotive offer?
We provide complete auto repair services including engine diagnostics, brake maintenance, oil changes, check engine light diagnostics, pre-purchase inspections, and scheduled maintenance for most vehicle makes and models.
How do I schedule an appointment?
Call us at (541) 548-5239 during business hours (Mon-Fri 8am-5pm) to schedule maintenance or repairs. We offer flexible appointment times and convenient drop-off/pick-up options.
Do you work on all vehicle makes and models?
Yes, our technicians service most makes including Acura, Audi, BMW, Buick, Cadillac, Chevy, Chrysler, Dodge, Fiat, Ford, GMC, Honda, Hyundai, Jeep, Kia, Lexus, Lincoln, Mazda, Mercedes-Benz, Mini Cooper, Mitsubishi, Nissan, Porsche, Ram, Subaru, Toyota, Volkswagen, and Volvo.
What warranty do you offer?
All repairs come with a nationwide 3-year/36,000-mile parts and labor warranty, giving you confidence in our workmanship and repair quality.
Are your technicians certified?
Yes, our team includes ASE Master Certified technicians with combined 100+ years of experience. We maintain ongoing training to stay current with evolving automotive technology.
Do you provide preventive maintenance services?
Yes, we offer scheduled maintenance following manufacturer recommendations, including oil changes, filter replacements, fluid checks, and multi-point inspections to prevent breakdowns and maintain vehicle reliability.
