Your Trusted Partner in Automotive Service
At Auto Experts LLC, we pride ourselves on being Central Oregon's trusted name in automotive service. With over 30 years of experience in vehicle repair, we understand the importance of having reliable transportation for your daily needs. Whether you're driving to work, school, or simply around town, we're here to ensure your vehicle is running smoothly and safely.
Our Services
We offer a wide range of services to cater to your automotive needs. Our expertise includes:
- Complete Car & Light Truck Repair: Fixing everything from minor issues to complex problems for foreign and domestic vehicles.
- Transmission Services: Repairing and rebuilding transmissions to get you back on the road quickly and affordably.
- Classic Car Modifications: Upgrading and restoring classic cars to their former glory.
- NAPA AutoCare Center: Providing trusted, comprehensive motor vehicle inspections and maintenance.
Why Choose Us
At Auto Experts LLC, we're dedicated to honesty and integrity. Our ASE-certified technicians undergo continuous training to ensure they possess the latest repair techniques for your vehicle. We're committed to providing you with transparent communication and personalized service. Whether you're dealing with a complex problem or simply need routine maintenance, we're here to guide you every step of the way.
Added Peace of Mind
As a NAPA AutoCare Center, we offer nationwide warranty coverage for qualifying services. This means you can drive away with confidence, knowing you're protected in the event of any future issues.
Meet the Team
Our team of experts is passionate about providing top-notch service and building long-lasting relationships with our clients. We're proud to have served the Central Oregon community for over three decades.
Reviews
We've been fortunate enough to receive glowing reviews from satisfied customers, who've recognized our commitment to excellent service. Take a look at what our customers have to say:
- "Joe and the guys at Auto Experts are great. I've been using them for over a decade, and I won't let anyone else touch my rigs. You can count on these guys to give you a straight answer; they don't play the upsell game like a lot of mechanics."
- "The folks at Auto Experts were happy to schedule a diagnostic appointment for me to research a check engine light issue. They were prompt, provided me an estimate for the repair, and didn't charge me for the initial appointment."
- "Scott said his family goes there. They've never had a bad experience. Other businesses try to take advantage. This one will call midway through to make sure they are good with the service and staff explain what is needed."
Community Involvement
We believe in giving back to our community. We proudly offer a 10% discount on labor for active military, veterans, and first responders. We're honored to support those who serve and sacrifice for our freedom and safety.
Contact Us
If you're in need of reliable automotive service, look no further than Auto Experts LLC. Contact us today to schedule an appointment or inquire about our services. We look forward to serving you!
Overall Experience
Most customers have had a positive experience with Auto Experts, praising their honesty, knowledge, and professionalism.
Quality of Service
Customers have reported fast and thorough service, with most repairs being completed within the estimated timeframe. The quality of work is generally excellent, with some customers mentioning that the shop goes above and beyond to ensure their vehicles are running smoothly.
Staff and Communication
The staff at Auto Experts, particularly Andy and Joe, have been praised for their knowledge, trustworthiness, and excellent communication skills. Customers appreciate the transparency and honesty they receive when discussing their vehicle's issues and repair options.
Pricing
Prices are generally considered fair, with some customers mentioning that they are reasonably priced compared to other shops in the area.
Areas for Improvement
One customer mentioned that the shop may use subpar quality parts, which can lead to issues down the line. However, this is an isolated incident, and most customers have not reported any issues with the quality of parts used.
