Trust the Family that Cares for Your Family's Fleet
At D & J's Auto Service, we pride ourselves on being a family-owned and operated auto repair shop that has been serving the Wilmington, DE community for over 25 years. Our mission is to provide honest, reliable, and dependable auto repair services to our customers, and we strive to build long-term relationships with each and every one of them.
Our Story
Our story began in 1992, when our founders, Don and Eric, decided to take a leap of faith and open their own auto repair shop. With a strong commitment to hard work, honesty, and integrity, they built their business from the ground up, relying solely on word-of-mouth referrals and customer loyalty. Today, our shop has grown to a team of four technicians, three of whom are master techs and two are deep certified. We take pride in our ability to provide top-notch service, and we're proud to say that our customers have been loyal to us for generations.
Our Services
At D & J's Auto Service, we offer a wide range of auto repair services to meet the needs of our customers. From routine maintenance such as oil changes and tune-ups to more complex repairs like transmission and engine repair, we've got you covered. Our team of expert technicians is dedicated to providing the highest level of service, and we stand behind our work. We also offer 24/7 emergency service, because we know that car troubles can happen at any time.
What Sets Us Apart
What sets us apart from other auto repair shops is our commitment to honesty and integrity. We believe in being transparent and upfront with our customers, and we'll never try to sell you something you don't need. We'll always take the time to explain the repairs in detail, and we'll work with you to find a solution that fits your budget. We're a family-owned business, and we treat our customers like family.
Our Promise
Our promise to you is that we'll always provide the highest level of service, with honesty, integrity, and a commitment to excellence. We'll take care of your car like it's our own, and we'll always have your best interests at heart. So why choose D & J's Auto Service for your auto repair needs? Because we're the trusted, reliable, and honest choice for all your car care needs.
Overall Review Summary
Positive Experience with D&J Auto Service
The reviewers praised D&J Auto Service for their professionalism, reliability, affordability, and honesty. The staff, particularly Eric and Don, were commended for their kindness, knowledge, and excellent customer service. Many reviewers appreciated the fair pricing and the fact that the mechanics didn't try to sell them unnecessary repairs. The shop's ability to provide prompt and friendly service, as well as their willingness to explain and provide updates on the repair process, were also highlighted as strengths.
Common Praises
- Professional and reliable service
- Affordable and fair pricing
- Honest and knowledgeable staff
- Prompt and friendly service
- Good communication and updates on the repair process