Quality Car Care, Guaranteed!
Welcome to Shaffer's Tire and Auto Repair & Service, a family-owned and operated business serving the Burlingame and San Mateo County area since 1949. Our commitment to excellence and exceptional customer service has made us a trusted name in the automotive industry. We pride ourselves on providing a wide range of services, from routine maintenance to complex repairs, for all types of vehicles, including Japanese imports, European cars, and American domestic vehicles.
Our Services
At Shaffer's Tire and Auto Repair & Service, we understand the importance of staying on the road. Our expertly trained staff utilizes state-of-the-art equipment and the latest technology to diagnose and repair your vehicle. Some of our services include:
Auto Repair Services
- Oil changes and maintenance
- Brake repair and replacement
- Shocks and struts replacement
- Wheel alignment and suspension
- Transmission and transmission fluid flush
- Electrical and engine performance diagnosis
Tire Services
- Tire installation and mounting
- Tire balancing and wheel alignment
- Tire rotation and maintenance
- Flat tire repair and patching
Wheel Services
- Wheel installation and mounting
- Brake and suspension wheel alignment
- Tire and wheel rotation and maintenance
Tire and Wheel Storage
Our convenient tire storage facility allows you to store your winter or summer tires securely. We'll handle the changeover for you, ensuring the best traction possible in any weather condition. Our tire storage services are exclusive to Shaffer's Tire and Auto Repair & Service customers.
Why Choose Us?
At Shaffer's Tire and Auto Repair & Service, we're dedicated to providing exceptional customer service and ensuring your complete satisfaction. Our expert technicians are well-trained to work with a variety of makes and models, from Japanese imports to European cars and American domestic vehicles. We pride ourselves on our rapid response time, ensuring minimal downtime and maximum convenience. Whether you need routine maintenance or complex repairs, we're here to help.
Testimonials
Don't just take our word for it! Our satisfied customers rave about our exceptional service and commitment to quality. Read their testimonials to learn more about what sets us apart.
Contact Us
To schedule an appointment or inquire about our services, please call us at 650-344-0302. We look forward to serving you!
Overall Satisfaction
The reviews of Shaffer's Tire reveal a mix of exceptional service and a few disappointing experiences. While the majority of reviewers had positive encounters, a few customers had issues with customer service and the quality of the tires provided.
Ambiance and Staff
Many reviewers praised the welcoming atmosphere and friendly staff of Shaffer's Tire. One reviewer, Timothy Hooker, described the staff as "tire wizards" who curated a "circular rubber art form." Another reviewer, David K., appreciated the honesty and professionalism of the staff, who didn't rush him or try to upsell him on services.
Quality of Service
Several reviewers praised the quality of service provided by Shaffer's Tire. Han Kim mentioned that the shop was "super fast and friendly" when he needed his tire repaired. Walter Heinzer appreciated the quick turnaround time for fixing his Porsche's flat tire. Raquel Chandler praised the "quick and knowledgeable" staff, who provided a reasonable assessment of her tire needs.
Concerns and Issues
However, a few reviewers had issues with the quality of the tires provided. Lucie Hurdalkova was unhappy with the cheaper tires from China installed on her Audi, which required frequent air refills. Robert Ramirez had a negative experience with the shop's customer service, who initially refused to help him with a tire issue, citing a lack of space in the shop despite the shop being empty.
