At Carrollton Complete Automotive, we believe in building long-term customer relationships based on a foundation of integrity. Our team is committed to being your go-to auto repair shop for all your maintenance and service needs. As a complete automotive repair and maintenance facility, we service all domestic and import vehicles, including light and medium-duty trucks. Our wide range of services includes routine maintenance, state inspections, tires, brake service, and the most comprehensive vehicle repairs, including engine and transmission replacement. We are proud to offer the best tire prices in the Carrollton area!
Experienced Staff and Comprehensive Services
At Carrollton Complete Automotive, our team of experienced technicians and staff is dedicated to ensuring your vehicle remains in top condition. Our staff includes:
- John Whitmire: With 14 years of automotive repair and maintenance experience, John has spent the last 25 years honing his skills in various fields, including construction, tile setting, pest control, and sales. He has managed an auto repair facility and has now brought his expertise to Carrollton Complete Automotive as a Service Advisor.
- Eric Doriot: Eric has over 20 years of experience in automotive repair, including 11 years as a General Motors automotive technician and 18 years as a successful business owner. He excels in building long-term relationships and providing clear, honest, and reliable service. Eric enjoys mountain biking, spending time with his family, and racing in modified dirt track circuits throughout Texas.
- Shon Maloney: With over 20 years of retail automotive experience, Shon has honed his skills in various roles, including tire and battery technician, sales, service manager, and store manager. With experience working for two national automotive service and tire companies, Shon has a proven track record of turning around poor-performing stores.
Committed to Customer Satisfaction
At Carrollton Complete Automotive, we are committed to providing complete customer satisfaction. Our promise to you is to deliver the best possible automotive services at a better-than-average price. We will use the best quality parts, give you options when available for a less expensive repair, and prioritize needed repairs. We will always provide you with clear and complete estimates and wait for your authorization before beginning repairs. Our goal is to have your vehicle ready within the same day if possible. Our team works hard to ensure 100 percent customer satisfaction, and we are happy to serve you.
Honest, Reliable, and Affordable Auto Repair
If you're looking for a reliable and trustworthy auto repair shop in Carrollton, look no further than Carrollton Complete Automotive. We are committed to providing our customers with the best possible service at a fair price. Contact us today at (972) 245-3144 or visit us at 1401 Wainwright Way, Carrollton, TX 75007. Our business hours are 7:30 am - 6:00 pm, Monday through Friday. We hope to see you soon!
Overall Experience
The majority of customers have reported positive experiences with Carrollton Complete Automotive, praising the staff's professionalism, fair pricing, and thorough work.
Positive Experiences
Customers have appreciated the shop's ability to diagnose and fix problems efficiently, often at reasonable prices. Many have praised the staff's friendliness, knowledge, and transparency, feeling that they were not taken advantage of. Some customers have also appreciated the shop's willingness to explain issues and provide quotes before starting work.
Areas of Improvement
A few customers have expressed dissatisfaction with the shop's pricing, feeling that it has increased significantly over time. One customer was unhappy with the new ownership's policy of charging separately for each diagnostic test, which they felt was excessive.
