Expert repairs. Exceptional service. Peace of mind guaranteed.
At MasterTech Auto, we are proud to be a Gold-Certified NAPA AutoCare Center, located in Virginia Beach, VA. We understand the importance of having a reliable and trustworthy partner when it comes to your vehicle's maintenance and repair. Our team of expert technicians and knowledgeable staff are dedicated to providing you with the best possible service experience.
Our Services
We offer a wide range of services to cater to your vehicle's needs. From routine maintenance and repairs to more complex diagnostic and repair services, we have you covered. Our services include:
- Preventative Maintenance: Regular maintenance is crucial to extending the life of your vehicle. Our technicians will work with you to create a customized maintenance plan to ensure your vehicle is running at its best.
- Diagnostics: Are you experiencing unusual issues with your vehicle? Our state-of-the-art diagnostic equipment and expert technicians will work together to identify the problem and provide a solution.
- Fleet Services: If you're a business or organization with a fleet of vehicles, we offer specialized services designed to meet your unique needs.
- Towing Service: If you're stranded or need help getting your vehicle to our shop, our towing service is available 24/7.
Benefits of Working with Us
At MasterTech Auto, we pride ourselves on our commitment to quality workmanship, exceptional customer service, and competitive pricing. Here are just a few benefits of choosing us for your vehicle's maintenance and repair needs:
- NAPA Peace of Mind Warranty: Our Gold-Certified NAPA AutoCare Center status means that many of our repairs come with a 2-year/24,000-mile warranty for a stress-free experience.
- ASE Master Certified Technicians: Our team of experts have undergone rigorous training and certification programs to ensure they have the knowledge and skills to tackle even the most complex repairs.
- Factory Trained Technicians: Our technicians are trained on the latest technologies and techniques to ensure your vehicle receives the best care possible.
- Digital Inspections: We use advanced technology to provide you with a detailed report of our findings and recommendations, keeping you informed every step of the way.
Meet the Team
Our team is dedicated to providing you with an exceptional experience. Get to know our owner, Stacy, and shop manager, Samantha, who are passionate about delivering top-notch service and ensuring your complete satisfaction.
Overall Experience
The overall experience at MasterTech Auto Care is exceptional, with customers praising the shop's professionalism, transparency, and high-quality work.
Staff and Service
The staff, including Stacy, Shawn, Sean, and Joel, are highly praised for their excellent communication skills, friendliness, and helpfulness. The service is described as efficient, professional, and comprehensive.
Unique Features
MasterTech Auto Care offers unique features such as keeping a photo record of customers' vehicles, which helps build trust and creates a transparent experience. They also provide detailed explanations of car issues, offer fair pricing, and have a convenient overnight drop-off and pick-up box.
Vehicle Repairs and Maintenance
Customers are highly satisfied with the quality of repairs and maintenance services, including brake pad replacements, rotor repairs, and state inspections. The shop is able to work efficiently, even with difficult-to-find parts.
Customer Communication
The shop keeps customers informed throughout the repair process, providing detailed quotes, service suggestions, and updates. They also follow up after the job is completed to ensure customer satisfaction.
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