Our Story
At Johnston's Automotive, we are proud to be one of the most reliable and highest-rated auto repair shops in Phoenix, Arizona. For over 28 years, we have been dedicated to providing exceptional customer service, fair pricing, and technical excellence. Our team is committed to ensuring that your vehicle is running at its best, and that you feel confident and safe on the road.
Our Services
At Johnston's Automotive, we offer a wide range of auto repair services to cater to the unique needs of each vehicle. Our services include:
- Alternator Replacement: We specialize in replacing faulty alternators, ensuring that your battery stays charged and your electrical system functions properly.
- Auto A/C Repair: We'll diagnose and repair any issues with your car's air conditioning system, keeping you cool and comfortable on hot days.
- Belts & Hoses: We inspect and replace your car's belts and hoses to prevent costly breakdowns and maintain your vehicle's overall performance.
- Brake Repair: Our experienced technicians will inspect your brakes, diagnose any issues, and perform repairs to ensure your vehicle stops safely.
- Car Maintenance: We offer routine maintenance services, such as oil changes and tire rotations, to keep your vehicle running smoothly.
- Check Engine Light: Our experts will quickly diagnose and repair any issues causing your check engine light to illuminate.
- Diagnostics/Electrical: We'll troubleshoot and repair any electrical issues affecting your vehicle's performance.
- Engine Repair: Our in-house machine shop can rebuild your engine, ensuring optimal performance and longevity.
- Exhaust/Emissions: We'll diagnose and repair any issues affecting your vehicle's exhaust system and emissions.
- Radiator: We'll inspect and replace your radiator to prevent costly repairs and ensure your engine stays cool.
- Starter Replacement: Our team will replace your starter motor, ensuring your vehicle starts smoothly and efficiently.
- Suspension: We'll inspect and repair your suspension system to ensure a smooth ride and optimal handling.
- Timing Belt Repair: We'll replace your timing belt to prevent costly engine repairs and ensure your vehicle runs smoothly.
- Transmission Repair: Our experts will diagnose and repair any issues affecting your transmission's performance.
- Transmission Repair: We'll inspect and repair your transmission to ensure it shifts smoothly and efficiently.
Our Commitment to Excellence
At Johnston's Automotive, we're committed to providing exceptional customer service, fair pricing, and technical excellence. We believe that honesty, integrity, and a passion for quality set us apart from other auto repair shops. Our experienced team takes pride in creating an honest environment, ensuring that you feel confident and valued from start to finish.
Testimonials
We're proud to share the following testimonials from satisfied customers:
- "I took my car in to Johnston's Automotive for a problem with my transmission. What I expected to cost me over a thousand dollars was quite affordable. I now bring my car in for inspection every time I get an oil change and I haven't had any problems since." - Eddy R.
- "One of the most important things to me is that I understand why I need to have a certain part of my car repaired. This helps me keep up on what my car needs for the long run. Johnston's Automotive takes their time with me and tells me what is going on, they've earned a customer for life." - Samantha H.
- "Johnston's Automotive has taken care of all my repairs for the last 3 years. They have always been fair, fast and affordable. Thanks guys!" - Alex
Contact Us
If you're in need of auto repair services, contact us today at (602) 381-0448 or visit our website to schedule an appointment.
OUR SERVICES
- Alternator Replacement
- Auto A/C Repair
- Belts & Hoses
- Brake Repair
- Car Maintenance
- Check Engine Light
- Diagnostics/Electrical
- Engine Repair
- Exhaust/Emissions
- Radiator
- Starter Replacement
- Suspension
- Timing Belt Repair
- Transmission Repair
OUR COMPANY
At Johnston's Automotive, we're dedicated to providing exceptional customer service, fair pricing, and technical excellence. With over 28 years of experience, we're confident that we can meet your auto repair needs.
OVERALL EXPERIENCE
The reviews for Johnston's Auto Repair are overwhelmingly positive, with many customers praising the shop's honesty, professionalism, and excellent service.
SERVICES AND PRICING
Customers appreciate the shop's transparent pricing, with some mentioning that the cost of repairs was significantly lower compared to other repair shops in the area. Others commend the shop's willingness to provide a second opinion and diagnose issues more accurately than other shops.
CUSTOMER SERVICE
Reviewers rave about the friendly and helpful staff, particularly the front desk personnel. Some mention that the shop goes above and beyond to ensure customer satisfaction, while others appreciate the shop's efficiency and willingness to explain the necessary repairs and costs before performing them.
NEGATIVES
One customer had a negative experience with the shop's shuttle service, citing that it was not free as advertised on the website. Another reviewer was initially misled by Firestone's diagnosis and was relieved to have Johnston's confirm the correct diagnosis and provide a more affordable solution.
