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Longhorn Automotive is a family-owned and operated business proudly serving the Austin, Texas area since 2014. Founded by Pepe Sandoval, a seasoned professional with a passion for customer service, our mission is to provide honest, dependable, and affordable automotive repairs to our valued clients.

Our Story

The inspiration for Longhorn Automotive arose from Pepe's own frustrating experience seeking comprehensive and affordable auto repairs. Tired of dealing with fragmented services and exorbitant costs, he envisioned a shop that could offer a complete and seamless experience from diagnosis to repair. With this vision in mind, Longhorn Automotive was born.

Our Expertise

Our team of experienced technicians is equipped to handle a wide range of automotive issues, including:

  • Transmissions: We specialize in diagnosing and repairing all types of transmission problems, from minor leaks to complete overhauls.
  • Motors: Whether you require motor repairs, installations, or replacements, our skilled mechanics will handle the job meticulously.
  • Suspension: We meticulously inspect and repair suspension components to ensure your vehicle handles and tracks correctly.
  • Tune Ups: Our comprehensive tune-ups restore your vehicle's performance to its optimal level by addressing worn or malfunctioning parts.
  • Oil Changes: Our certified technicians drain and replace engine oil, ensuring proper lubrication and protection for your engine.
  • Tire Repair & Installation: We offer comprehensive tire services, from repairs to installations, balancing, and rotations.

Our Commitment

At Longhorn Automotive, we prioritize:

  • Customer Satisfaction: We go above and beyond to ensure your satisfaction with our attentive communication, transparent repairs, and competitive rates.
  • Quality Repair: We use only high-quality parts and materials to repair your vehicle, ensuring lasting and reliable outcomes.
  • Integrity: We adhere to strict ethical standards and maintain complete transparency in all our services.
Reviews (118)
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Positive: Exceptional customer service, prompt repairs, and honest communication.
Negative: Some customers may experience varying results or issues with communication, as evidenced by one 1-star review.

Exceptional Customer Service and Repairs

The numerous 5-star reviews of Longhorn Automotive praise the excellent service and repairs provided by the team, led by Pepe. Many customers have expressed their gratitude for the personable and friendly atmosphere, highlighting the prompt service, reasonable prices, and expert knowledge of the mechanics.

Quality Repairs and Excellent Communication

Several reviews comment on the efficient and thorough repairs, with some customers noting that their issues were resolved quickly and smoothly. The team's communication skills are also commended, with some reviewers mentioning that they received regular updates on the status of their vehicle's repairs.

Trustworthy and Honest

Several reviewers have shared their positive experiences with the team's honesty and trustworthiness. One customer appreciated that the team did not try to take advantage of their lack of knowledge about cars, and another praised the transparent pricing and quotes provided upfront.