Trust us to fix your car promptly and economically!
At Don's Automotive, we take pride in being one of the most trusted and reliable auto repair shops in Austin, Texas. Since 1980, we have been providing top-notch services to our clients, and we are committed to continuing this tradition of excellence. Our team of experienced technicians is dedicated to providing personalized attention to each and every vehicle that comes to our shop, ensuring that every repair is done with precision and care.
Our Services
As a full-service auto repair shop, we offer a wide range of services to cater to all your automotive needs. From routine maintenance and repairs to complex diagnostics and overhauls, we have the expertise and resources to get the job done efficiently and effectively. Our state-of-the-art equipment, including a smoke machine leak detector and automated AC machines, enables us to diagnose and fix even the most complex problems. We also have a professional-level scanner and other specialized tools to ensure that every repair is done to the highest standards.
Our commitment to quality and customer satisfaction is unwavering, and we strive to provide the best possible experience for our clients. We understand that every vehicle is unique, and we take the time to listen to your concerns and address them promptly. Whether you need oil changes, brake repairs, or transmission overhauls, we have the expertise and resources to get the job done right.
Our Values
At Don's Automotive, we believe in operating with integrity and Transparency. We pride ourselves on being honest and upfront with our clients, providing them with accurate estimates and explanations of the work required. We also believe in being environmentally responsible and do our part to recycle everything possible. We are proud to support local organizations, such as Mobile Loaves and Fishes, and are committed to giving back to our community.
Our Equipment and Expertise
Our shop is equipped with the latest technology and specialized tools to ensure that every repair is done with precision and accuracy. Our experienced technicians have undergone rigorous training and have the expertise to handle even the most complex repairs. We are proud to be a "Silver Arrow" business partner of Ecology Action of Texas and are committed to reducing our environmental footprint.
Our Promise
At Don's Automotive, we promise to provide the highest level of service and quality to our clients. We strive to build long-term relationships with our customers, and we guarantee that every repair will be done to the highest standards. We are committed to being transparent, honest, and environmentally responsible, and we look forward to serving you.
General Impression
The majority of reviewers had a positive experience with the car repair shop, praising its honesty, straightforwardness, and fair pricing. Many reviewers appreciated the shop's willingness to explain complex issues in a clear and concise manner.
Positive Experiences
- Reviewers raved about the shop's honesty and fairness, with some even stating that the shop had restored their faith in mechanics.
- Many reviewers appreciated the shop's willingness to go above and beyond, whether it was reviewing an estimate from another shop or getting a car ready quickly despite being busy.
- The shop's communication skills were also praised, with reviewers feeling confident and informed throughout the repair process.
Negative Experiences
- Two reviewers had negative experiences, citing poor service, disorganization, and sexist treatment.
- One reviewer was unhappy with the shop's inability to provide a quote over the phone and the condescending attitude of the staff member they spoke with.
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