Delivering Full-Service Care from experienced professionals who care
A Family-Owned Business Committed to Excellence
Coachworks Auto Repair & Collision Center has been serving the Allentown, PA community for over 30 years. We're a family-owned and operated business dedicated to providing our customers with exceptional auto repair and collision services.
Expert Mechanics, Unparalleled Care
Our team of certified mechanics are highly skilled and experienced in handling all aspects of automotive repair, from routine maintenance to complex repairs and body work. We combine cutting-edge technology with meticulous attention to detail to ensure that your vehicle is treated with the utmost care.
A Comprehensive Service Portfolio
No matter what your automotive needs may be, Coachworks has you covered. We offer:
- Preventative Maintenance: Oil changes, tune-ups, brake inspections, and more.
- General Repairs: Engine, transmission, suspension, electrical, and cooling system repairs.
- Collision & Body Work: Paintless dent removal, dent repair, collision repair, and frame straightening.
- Specialized Services: Alignment, tire services, state inspections, and emissions testing.
Customer-Focused Approach
At Coachworks, we put our customers first. We prioritize clear communication, transparency, and courtesy throughout the entire process. We offer:
- Free estimates and comprehensive explanations of repairs before work begins.
- Regular updates and progress reports.
- Friendly and helpful customer service representatives.
Guaranteed Quality & Affordable Prices
We believe in delivering exceptional quality without breaking the bank. Our services are competitively priced and we offer a written guarantee on all repairs. Additionally, we work with all major insurance companies to help you navigate the claims process seamlessly.
Experience the Coachworks Difference
Don't hesitate to contact Coachworks Auto Repair & Collision Center for all your automotive needs. With our experienced team, comprehensive services, and dedication to customer satisfaction, you can be sure your vehicle is in the best possible hands.
Overall Experience
The reviewers have had a generally positive experience with Coachworks, with many praising the excellent service, professionalism, and quality of work.
Staff and Customer Service
Many reviewers praised the staff, particularly Lisa, Kim, and the owners, for their helpfulness, courteousness, and ability to handle insurance communications and paperwork efficiently.
Work Quality
The reviewers were satisfied with the quality of work, with many mentioning that their cars looked brand new after the repairs.
Grievances
Some reviewers had negative experiences, including poor customer service from Kimberly Rossanesse and issues with the quality of work, such as drippings on the bumper and mismatched paint shade.
Recommendations
Many reviewers would definitely recommend Coachworks to others, citing their professionalism, excellent service, and quality of work.
