Keeping You Safely on the Road, One Repair at a Time
Bradham Automotive is a family-owned and operated full-service automotive facility that has been serving the residents of Alexandria, Arlington, Huntington, Belle Haven, and Washington D.C. since 1948. With over 70 years of experience, we have established ourselves as a trusted and reliable auto repair shop in the area. Our commitment to providing exceptional service and ensuring customer satisfaction has earned us a 99.99% satisfaction score based on 369 reviews.
Our Services
At Bradham Automotive, we offer a wide range of services to keep your vehicle running smoothly and safely on the road. From regular maintenance tasks such as oil changes and tire rotations to complex repairs like transmission and engine overhauls, our factory-trained and ASE-certified technicians are equipped to handle it all. We are one of only seven AAA-approved auto repair facilities in the City of Alexandria and have been recognized as one of the "Best Auto Repair Shops" in the Washington Consumer's Checkbook.
Our Facilities
Our state-of-the-art facility is conveniently located on North Henry Street in Old Town Alexandria, just a block north of King Street. We have 11 repair bays, including one dedicated solely to Virginia State Safety and Emissions Inspections. We also offer transportation to and from the Metro and VRE Stations at Braddock Road and King Street for your convenience.
Our Commitment to Excellence
At Bradham Automotive, we are committed to providing exceptional service and ensuring customer satisfaction. We are accredited by the Better Business Bureau with an A+ rating and are members of the Automotive Service Association, the Virginia Automotive Association, and the U.S. Chamber of Commerce. Our owner, John Crowder, took over the business from his father in 2011 and has since grown the shop's revenue from $569,000 to over $2 million annually.
Meet Our Customers
Our customers are the lifeblood of our business, and we are proud to have served thousands of satisfied customers over the years. Here's what some of our customers have to say about their experience with us: "Amazing! Everyone at Bradham was incredibly professional, polite, knowledgeable, and inviting." - Jessie D. from Alexandria, VA. "I would highly recommend the shop to anyone. Super friendly guys, straight forward and honest, and did a great job." - Megan B. from Alexandria, VA.
Overview of Bradham Automotive Reviews
Positive Comments
- The majority of reviewers praised Bradham Automotive for their professionalism, excellent customer service, and fair pricing.
- Many reviewers appreciated the transparency and communication provided by the staff, particularly Scott and Jacob.
- Several reviewers mentioned that they trusted the professionals at Bradham Automotive to make the best choices for their car and appreciated their honesty.
- The shop's ability to identify and fix complex problems, such as suspension noise and electrical issues, was also praised.
- Some reviewers appreciated the shop's willingness to work with them to find cost-effective solutions.
Negative Comments
- Two reviewers had negative experiences with Bradham Automotive, citing unprofessional behavior, lack of willingness to work on their car, and failure to disclose important information.
Common Praise
- Excellent customer service and communication
- Professional and knowledgeable staff
- Fair pricing and transparency
- Ability to identify and fix complex problems
- Trustworthy and honest staff
