Whatever it takes, we get it done. Problem-solving is our specialty.
A Family-Owned Tradition Serving Alexandria Since 1964
Yates Automotive has been proudly serving the Alexandria community since 1964, offering exceptional auto repairs, maintenance, and customization services. Family-owned and operated, we take pride in delivering personalized attention, honest assessments, and fair prices.
Our Expertise
Our team of ASE Master Technicians are highly skilled and experienced in repairs of all makes and models, encompassing:
- General repairs: Oil changes, brakes, alignments, suspension work, electrical troubleshooting, and more.
- State inspections: We are an Official Inspection Station and can perform Virginia Safety Inspections and Emissions Testing.
- Customizations: We can tailor your ride with upgrades, modifications, and repairs to meet your individual needs and preferences.
- Auto detailing: Our meticulous detailing services will restore your vehicle to its pristine glory.
Dedicated to Your Needs
Beyond just fixing cars, we prioritize your convenience and peace of mind:
- State-of-the-art facility: We utilize modern technology and equipment for accurate diagnoses and efficient repairs.
- Convenient hours: We are open 7 days a week to accommodate your busy schedule.
- Transparent communication: We provide clear and upfront estimates and progress updates throughout the process.
- Free Wi-Fi: Stay connected while we take care of your vehicle.
Experience the Yates Difference
At Yates Automotive, we believe in building lasting relationships with our clients. Our commitment to:
- Integrity: We uphold the highest ethical standards.
- Quality: We use only genuine parts and perform repairs to the manufacturer's specifications.
- Transparency: We believe in open communication and detailed explanations.
Contact us today to experience the Yates Automotive difference! We look forward to exceeding your expectations and becoming your trusted partner for all your automotive needs.
Car Detailing and Additional Services
The car detailing service at Yates has received praise for its exceptional work, with one customer stating that their 4-year-old cloth seats were brought back to new condition.
State Inspections and Safety Issues
However, the state inspections and safety services at Yates have received mostly negative reviews. Customers have reported being nickel-and-dimed for minor repairs, having their vehicles failed for minor issues, and being given incorrect information about state regulations. Some customers have even reported being scammed with high prices for unnecessary repairs.
Pricing and Communication
Some customers have reported that the prices at Yates are too high, with one customer stating that an oil change cost $117. There have also been issues with communication among staff, leading to delays and lost tickets.
Customer Service
While some customers have reported positive experiences with customer service, others have stated that it needs improvement. Some have praised the friendly and welcoming environment, while others have reported being treated poorly.
Overall Experience
The overall experience at Yates seems to be mixed, with some customers having positive experiences with car detailing and other services, while others have reported negative experiences with state inspections and safety services.
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