Expert Automotive Repair, Unparalleled Service Excellence
Our Story
Best Auto Repair of Longmont has proudly served the local community for over 14 years. Founded by a passionate team of experienced technicians, we are dedicated to providing honest and reliable automotive care to residents of Longmont and beyond.
Under new ownership as of February 2014, we uphold the tradition of excellence, offering comprehensive car care, repairs, and maintenance services. We believe in building strong relationships with our customers and treating every vehicle as if it were our own.
Our Team
Our team of ASE (Automotive Service Excellence) certified technicians are highly skilled and experienced in all aspects of automotive repair and maintenance. They stay current with the latest advancements in technology and are passionate about delivering exceptional customer service.
Services Offered
We offer a comprehensive range of services to keep your vehicle performing its best, including:
Preventative Care & Maintenance
- Oil changes and lubrication
- Tire rotations and balancing
- Fluid top-ups and inspections
- Air conditioning and heating system service
- Engine tune-ups and diagnostics
Repair & Diagnostics
- Engine repair and replacement
- Transmission repair and replacement
- Brake repair and inspection
- Electrical system diagnosis and repair
- Suspension and exhaust system repair
Additional Services
- Fleet maintenance and repair
- Diagnostic services
- Loaner cars available
- Detailed inspections and estimates
Our Commitment
At Best Auto Repair of Longmont, we are committed to:
- Providing transparent and honest communication
- Using high-quality parts and fluids
- Completing repairs and services efficiently and on time
- Delivering exceptional customer service
Quality & Transparency
We are a certified NAPA AutoCare Center and adhere to the highest industry standards. We provide clear and concise estimates before any work is performed, ensuring you are fully informed of the process.
Quality of Service
The reviews of Best Auto are mixed, with both positive and negative comments. On one hand, some reviewers have had excellent experiences with the shop, praising the honesty, professionalism, and quality of work. On the other hand, some reviewers have had terrible experiences, citing poor communication, dishonesty, and overcharging.
Positive Comments
Despite the mixed reviews, there are some common themes that positive reviewers mention. Many praise the shop's honesty and transparency, saying that the mechanics are willing to explain the problems with their vehicles and give accurate estimates for repairs. Reviewers also appreciate the cozy waiting room and friendly staff.
Negative Comments
On the other hand, negative reviewers have had a wide range of complaints. Some have been unhappy with the communication at the shop, saying that they were not kept informed about the status of their repairs. Others have been unhappy with the quality of work, citing mistakes and re-work. In some cases, reviewers have felt disrespected or taken advantage of by the shop.
