Expert Auto Repairs, Exceptional Service, Unbeatable Prices
At Cruz Auto Repair, we take pride in being the go-to auto repair shop in Richmond, CA. Our team of certified mechanics and highly skilled auto repair specialists are dedicated to providing top-notch auto repair services to get your vehicle back on the road quickly and efficiently. From routine maintenance services like oil changes and brake repairs to complex repairs like transmission and suspension services, we've got you covered.
Our Services
We offer a wide range of auto repair services to cater to the diverse needs of our customers. Whether you own a domestic or import vehicle, our expert mechanics can handle everything from standard oil services and brake fluid services to fuel and air induction system services, engine maintenance, and undercar services. We also specialize in AC repair, heating and cooling services, and suspension services. Whatever your vehicle needs, you can count on us to provide expert services at an affordable price.
Our Philosophy
At Cruz Auto Repair, our philosophy is simple: we believe in providing honest and transparent services to our customers. We'll always provide you with a clear estimate before starting any work, and we'll never surprise you with hidden costs. We stand behind our work with a guarantee, and we're committed to building long-term relationships with our customers.
Our Mission
Our mission is to be the trusted auto repair shop in Richmond, CA, where customers can bring their vehicles with confidence, knowing they'll receive top-quality services at a fair price. We strive to provide exceptional customer service, timely repairs, and unmatched expertise to ensure our customers are completely satisfied.
Why Choose Us?
So, why choose Cruz Auto Repair? For starters, we're a locally owned and operated business with a passion for delivering exceptional customer service. Our certified mechanics have years of experience working on domestic and import vehicles of all makes and models. We're committed to using only high-quality parts and materials, and we offer flexible scheduling to accommodate your busy schedule. Plus, we're conveniently located in Richmond, making it easy to drop off your vehicle and get back on the road quickly.
Schedule an Appointment
Ready to experience the Cruz Auto Repair difference? Schedule an appointment today by calling us at 510-215-1841 or by filling out our online form. We can't wait to serve you!
Exceptional Service
The reviews for Cruz Auto are overwhelmingly positive, with every reviewer giving a perfect 5-star rating. The praise is consistent across multiple reviewers, highlighting the shop's professionalism, transparency, and excellent communication.
Friendly and Knowledgeable Staff
Reviewers consistently praise the friendly and knowledgeable staff, mentioning specific service technicians like Clark and Agustin. The team is credited with being helpful, efficient, and accommodating.
Quick Turnaround and Transparent Pricing
Many reviewers comment on the quick turnaround times, with some repairs completed within a few hours. The prices are also deemed reasonable, with one reviewer noting that the charges were "about standard for what most places would charge."
Highlights
- Friendly and knowledgeable staff
- Quick turnaround times
- Transparent pricing
- Professional communication
- Reasonable prices
Low Rating
One reviewer, Ella Rino, gave a 1-star review, expressing disappointment with the service. They felt pressured into paying an extra fee for a diagnostic test and were unhappy with the experience.
