Your satisfaction is our top priority
At Mr. Muffler & MGR Mufflers, we are a family-owned and operated automotive shop that has been serving the community for over 5 years. Established in 2017 by Jose Flores, our mission is to provide exceptional customer service, expert workmanship, and quality parts to ensure the longevity and overall performance of your vehicle.
Our team of exhaust system experts has the knowledge and experience to handle all types of vehicles, from passenger cars to trucks, RVs, and motorcycles. We take pride in our ability to diagnose and repair a wide range of issues, from exhaust leaks to cat-back systems, catalytic converters, and mufflers.
Our Services
We offer a wide range of services, including:
- Muffler and exhaust system installation and repair
- Catalytic converter replacement
- Custom exhaust system design and installation
- Muffler delete and resonator delete
- Sound testing and optimization
- Oil changes and maintenance
- Diagnostic and repair of check engine light issues
Why Choose Us?
At Mr. Muffler & MGR Mufflers, we understand the importance of trust and transparency in a repair shop. That's why we ensure that our customers receive honest advice, fair pricing, and expert workmanship. We believe in building long-term relationships with our customers and strive to provide a pleasant and efficient experience from start to finish.
Industrial-Lift Capabilities
Our shop is equipped with an industrial lift, allowing us to work on larger vehicles, trucks, and RVs that normal lifts can't accommodate. Our team of trained technicians and welders are qualified to help with custom exhaust system installations and repairs.
Community involvement
As members of the local community, we believe in giving back and supporting local events and charities. We actively participate in community events and partner with local organizations to promote road safety and awareness.
Quality Assurance
At Mr. Muffler & MGR Mufflers, we stand behind our work with a lifetime guarantee on labor. We only use quality parts from reputable manufacturers, such as Magnaflow, Flowmaster, Corsa, Catco, Car Sound, and Walker, among others. All of our parts are backed by excellent manufacturer warranties.
Get in Touch
Our team is dedicated to providing you with exceptional service and support. If you have any questions or concerns, feel free to contact us during our business hours, Monday through Saturday from 9:00 am to 6:00 pm. We look forward to serving you!
Overview of Reviews
The reviews provided are a collection of opinions from various customers who have visited MGR Mufflers, a muffler shop. The reviews range from 1 to 5 stars, indicating the level of satisfaction with the service provided. The reviews highlight the professionalism, friendliness, and expertise of the staff, as well as the quality of work and timely service.
Service and Quality
The majority of the reviews praise the excellent service and quality of work provided by MGR Mufflers. Many customers have expressed their satisfaction with the work done, stating that it was done quickly, professionally, and with a high level of expertise. The staff are described as friendly, courteous, and knowledgeable, making customers feel welcome and at ease.
Communication and Trust
Several reviews highlight the trust that customers have in the staff, citing examples of honesty and transparency in their dealings. One customer mentioned that the staff showed them defective parts on their vehicle and explained the issue, which they appreciated. Others praised the shop for being open and honest about the work needed.
Customer Satisfaction
Many reviews express satisfaction with the level of service and quality of work provided. Customers have praised the shop for being family-run, with owners and staff who are passionate about their work. Some customers have also praised the shop for its expertise in installing cages to prevent catalytic converter theft.
Negative Review
The only negative review in this collection is from Aldair Contreras, who gave the shop a 1-star rating. He mentioned that his muffler was not installed correctly and had to be re-done at another shop.
Recommendations
Many customers have recommended MGR Mufflers to friends and family, citing the excellent service and quality of work. Several customers have stated that they will be returning for future auto repairs or muffler needs.
