Your trust is our top priority; we strive to exceed your expectations
A Tradition of Reliable Automotive Care
The Star Auto Service has proudly served the Richardson, TX community for over 20 years. Founded on a foundation of integrity and exceptional customer care, we have established ourselves as a trusted automotive repair and maintenance center. Our team of experienced technicians are dedicated to providing reliable services at fair prices, ensuring your peace of mind on the road.
Meet Our Skilled Technicians
Our team comprises seasoned professionals, each boasting over 30 years of collective experience in automotive repairs. We are passionate about cars and committed to offering personalized attention and transparent communication throughout the repair process. We work on all makes and models of domestic vehicles, offering comprehensive services covering every aspect of automotive care.
Comprehensive Services Under One Roof
From routine maintenance to complex repairs, The Star Auto Service is equipped to handle it all. Our services include:
- Vehicle Inspections & Emissions Testing - Maintain optimal performance and ensure your vehicle meets emission standards.
- Under-Car Services & Brakes - Keep your vehicle's undercarriage healthy and brakes functioning flawlessly.
- Tire Services & Alignments - Ensure proper tire pressure, rotation, and alignment for optimal handling.
- Engine & Transmission Services - Repair, maintain, and troubleshoot engine and transmission problems.
- 4x4 Services - Maintain your 4x4 vehicle's off-road capabilities.
- Heating & Cooling Services - Ensure optimal temperature control and prevent overheating.
- Electrical Services - Fix electrical issues like charging systems, lights, and sensors.
Customer Satisfaction - Our Top Priority
At The Star Auto Service, we believe in building relationships with our customers. We take pride in delivering:
- Honest & Fair Pricing: We provide upfront estimates and explain all repairs clearly before proceeding.
- Quality Workmanship: Our technicians use genuine parts and perform repairs to the highest standards.
- Exceptional Customer Care: Our friendly staff is dedicated to providing a comfortable and convenient experience.
Get the Reliable Automotive Care You Need
Don't hesitate to contact The Star Auto Service for comprehensive and reliable automotive care. We are committed to keeping you safe and on the road with peace of mind.
Overview of Reviews
The reviews for Star Auto Service showcase a predominantly positive sentiment, with customers praising the shop's timely service, honest and educating approach, and reasonable prices. However, there are some criticisms, particularly regarding a $45 charge for a test drive to diagnose a noise issue.
Pricing and Value
Many customers appreciate the shop's competitive pricing, with some even noting that they were quoted significantly lower prices than elsewhere. The shop's willingness to go the extra mile, such as airing up tires without being asked, also contributed to customers' positive impressions.
Quality of Service
The majority of reviewers praise the shop's quality of service, citing efficient and courteous interactions, as well as the shop's attention to detail. Several customers have been going to Star Auto Service for years, citing the shop's professionalism, honesty, and reliability.
Areas for Improvement
One reviewer criticized the shop for charging a $45 fee for a test drive to diagnose a noise issue, a practice they felt was new and unwarranted. Another reviewer had a poor experience with a lack of follow-up on a quote.
