Your trusted partner for all your auto repair needs
At RG Brakes & Alignment, we take pride in being the most reputable and reliable auto repair shop in Valencia, CA. Since 1985, we have been providing top-notch car repair and maintenance services to the Santa Clarita Valley community. Our team of ASE-certified auto experts has the knowledge, tools, and experience to handle all your car repair needs, from preventive maintenance to complex engine rebuild services and everything in between.
Services Offered by RG Brakes & Alignment
At RG Brakes & Alignment, we offer a wide range of car repair services to keep your vehicle in top condition. Here are some of the services we offer:
- European Car Repair: Our certified mechanics have extensive experience in servicing, maintaining, and repairing European cars, including Mercedes, Audi, BMW, Land Rover, Mini, Volvo, SAAB, VW, Porsche, Jaguar, Mini Cooper, Alfa Romeo, and Aston Martin. We use only OEM parts and fluids to repair your vehicle according to the manufacturer's standards and specifications.
- Japanese Car Repair: At RG Brakes & Alignment, we have skilled Japanese car specialists who can handle any repair of your Japanese car, no matter how large or minor. We use dealer-level equipment and OEM components to restore your vehicle to its original condition.
- Tire Installation: Our tire experts can help you find the perfect tire for your vehicle from the top brands like BFGoodrich, Michelin, Uniroyal, and more. We offer tire installation, tire rotation, wheel alignment, and tire balancing services.
- Brake Repair: At RG Brakes & Alignment, we specialize in brake repair services, including disc brake service, drum brake service, and brake fluid flush. We use only high-quality brake parts and components to ensure your vehicle's safety and performance.
- Oil Change and Tune-Up Services: We offer OEM lube and filters replacements, same-day oil change, and fuel injection services to keep your vehicle running smoothly and efficiently.
- Car Diagnostic Services: Our top-trusted engine diagnostic tools and OBD scanners allow our mechanics to provide thorough engine diagnostic, vehicle diagnostic code scan, and visual inspection of the engine components.
- Car AC Repair: Our experienced technicians can handle any car AC repair, from cooling system repair to car engine diagnostic.
- Suspension Repair: We offer top-notch suspension and steering repair services, including shocks and struts replacement, power steering pump repair, and much more.
- Preventive Car Maintenance: Our affordable car repair prices and preventive car maintenance services will keep your vehicle in top condition and extend its lifespan.
- Driveline Repair: We offer driveline repair and drivability diagnosis services to keep your vehicle's powertrain system in top condition.
- Battery and Electric System Services: Our battery and electric system services include battery and alternators replacement, starting and charging system check, and windshield wipers replacement.
Why Choose RG Brakes & Alignment?
At RG Brakes & Alignment, we provide a 24-month warranty on parts and labor, ensuring your peace of mind. Our team of ASE-certified auto experts uses only the latest diagnostic tools and OEM parts to ensure dealer-level car diagnostic and repairs at competitive prices. We pride ourselves on being big enough to compete and small enough to give personal attention, providing an easy, low-pressure tire buying experience.
Quality of Service
Many customers have had varying experiences at R&G Brakes, ranging from poor to excellent. On the one hand, some customers have reported issues with communication, diagnostic testing, and work quality. On the other hand, many customers have praised the shop for its friendly and professional staff, quick turnaround times, and honest business practices.
Communication and Customer Service
A notable issue is the communication and customer service provided by the shop. Some customers have reported difficulty in getting their concerns addressed, feeling like they are being taken advantage of, and noting that the staff is not always transparent about work being done. However, other customers have praised the friendly and courteous staff, who took the time to explain the work needed and kept them informed throughout the process.
Work Quality and Durability
Some customers have reported issues with the quality of work done by the shop. For example, one customer was left with a noisy car after repairs, while another reported issues with alignment and suspension work. However, many customers have praised the shop for its work quality, noting that their cars ran better than ever and that the repairs held up over time.
Conclusion
Overall, the quality of service at R&G Brakes seems to vary depending on the individual customer experience. While some customers have reported issues with communication and work quality, many others have praised the shop for its friendly staff, quick turnaround times, and honest business practices.