Trust is earned, and we honor the trust our customers have in us.
At Brian's Repair, we're dedicated to providing top-notch auto repair services to the Sarasota community and surrounding areas. As a family-owned and operated business, we take pride in our commitment to excellence, integrity, and customer satisfaction. Our team of expert technicians is passionate about delivering personalized service and ensuring that your vehicle receives the best possible care.
Our Story
Brian's Repair was founded on the principle of providing high-quality auto repair services at affordable prices. We believe that every vehicle is an investment, and routine maintenance is the key to protecting that investment for miles of trouble-free driving. With an A+ rating with the Better Business Bureau, you can trust that you'll receive the highest quality repair services from our team of experts.
Our Services
We offer a comprehensive range of auto repair services, including A/C repair, brake repair, diagnostics, engine repair, exhaust repairs, mufflers, catalytic converters, extended warranty, pre-purchase inspections, tune-ups, car maintenance, wheel alignment, and more. Whether you're experiencing issues with your vehicle's air conditioning, brakes, or transmission, our team is equipped to diagnose and repair any problem.
Why Choose Us?
At Brian's Repair, we're dedicated to building long-term relationships with our customers. We believe in transparency, honesty, and integrity in all our interactions. We understand that your vehicle is an important investment, and we're committed to helping you protect it. Our facility is equipped with state-of-the-art technology, and our technicians are trained to work on all major brands of vehicles. We also offer a 24-month/24,000-mile nationwide warranty on all repairs performed.
Our Partners
We're proud to partner with top brands and organizations in the industry, including ACDelco, Parts Plus, and more. These partnerships enable us to provide our customers with the best possible services and products.
Our Commitment
At Brian's Repair, we're committed to providing exceptional service, quality workmanship, and unparalleled customer care. We strive to build trust, foster relationships, and provide peace of mind to our customers. Our team is dedicated to staying up-to-date with the latest technologies and techniques, ensuring that your vehicle receives the best possible care.
Overview of Reviews
This summary provides an overview of 15 reviews for Brian's Auto Repair in Sarasota, FL. The reviews are mostly positive, with 12 reviewers giving 5-star ratings and only 3 reviewers giving 1-star ratings.
Positive Experience
Professional and Courteous Service
Many reviewers praised the shop's professionalism, courtesy, and efficiency. They appreciated the honest and reasonable pricing, timely service, and the team's knowledge and expertise. Several reviewers mentioned the excellent customer service, with comments like "Brian and his team are courteous, knowledgeable, honest, reasonably priced and efficient!" and "Pleasant staff with quality work done on a timely basis."
Trustworthy and Reliable
Reviewers trusted Brian's Auto Repair with their vehicles, citing the shop's reliability and trustworthiness. Some reviewers mentioned that they would never take their car to be fixed anywhere else, and several reviewers recommended the shop to others.
Negative Experiences
Poor Customer Service
A few reviewers had negative experiences with Brian's Auto Repair, citing poor customer service, unprofessional behavior, and a lack of professionalism. Some reviewers mentioned being yelled at, being treated poorly, and feeling unwelcome.
Unreliable Repairs
One reviewer mentioned that the shop failed to fix their radiator issue, despite multiple attempts, and another reviewer mentioned being charged for work that wasn't completed.
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