Quality Service, Quality Work, and Quality People
Our Story
Cauthorne's Auto & Tire has been the trusted name in auto repair and maintenance services in our area since 1970. As a family-owned business, we are committed to delivering honest and professional automotive repair and auto maintenance services to the people of Ashland, VA and surrounding areas.
Our Services
At Cauthorne's Auto & Tire, we offer a wide range of automotive services to keep your vehicle running smoothly. From routine maintenance to repairs, our expert technicians are equipped to handle any job. Our services include:
- A/C repair
- Battery replacement
- Belt and hose replacement
- Brake repairs
- Cooling system services
- Engine diagnostics and repairs
- Steering and suspension work
- Wheel alignments
- And more
Preventive Maintenance
Regular maintenance is crucial to extending the life of your vehicle and preventing costly repairs down the line. Our team recommends following your owner's manual for recommended maintenance services, including:
- Lube and oil changes
- Oil filter changes
- Air filter changes
- Spring and winter checkups
Nationwide Warranty
As a NAPA AutoCare Center, we back qualifying work through the NAPA Peace of Mind Warranty. This means you can drive with peace of mind knowing your qualifying repair is covered nationwide.
Why Choose Us?
At Cauthorne's Auto & Tire, we pride ourselves on:
- Honest and professional service
- ASE-certified technicians
- High-quality parts
- Nationwide warranty
- Friendly and helpful staff
Get in Touch
We are proud to serve Ashland, VA, Mechanicsville, VA, Western Hanover, VA, and surrounding areas. Contact us today to schedule your next service or repair. We look forward to serving you!
Negative Experiences
- Unprofessional and dishonest behavior from staff, with some customers feeling like they were ripped off or misled.
- Poor communication and lack of transparency about repair work, with some customers feeling like they were not kept informed about the status of their vehicle.
- Some customers experienced delays or mistakes in repair work, leading to frustration and disappointment.
- Some staff members were described as "clueless" or uncooperative, which added to the negative experience.
Positive Experiences
- Many customers reported excellent service, with staff being friendly, courteous, and honest.
- Some customers received great advice and recommendations from the technicians and staff.
- Many customers praised the speed and efficiency of the repair work, with some even reporting that their vehicles were serviced quickly and efficiently during unexpected events like snowstorms.
- Some customers appreciated the fair pricing and transparent communication from the shop.
