Business Details
Emergency
services
Your Trusted Auto Repair Partner in Ocala, FL
Pals Ocala Auto Repair combines automotive expertise with a welcoming environment to deliver exceptional service for all vehicle types. Founded by Patrick and Linda Dolder, our family-owned business prioritizes honesty, integrity, and personalized care. Our ASE-certified technicians bring decades of combined experience, specializing in luxury vehicles, classic car restoration, and comprehensive diagnostics. We emphasize proactive maintenance to prevent costly breakdowns while offering a 3-year/36,000-mile limited warranty on major repairs. Our commitment extends beyond service through community involvement with organizations like the Boys and Girls Club and Interfaith Emergency Services.With state-of-the-art equipment and transparent communication, we ensure every customer receives tailored solutions that align with their needs and budget. Our team's century of collective experience guarantees meticulous attention to detail, whether addressing routine maintenance or complex repairs. We differentiate ourselves through unique conveniences like complimentary WiFi, refreshments, and free local transportation assistance during service visits. By maintaining partnerships with local businesses like Windshields Direct, we provide holistic automotive solutions that enhance customer convenience and vehicle longevity.
Services
Air Conditioning
Brake Repair
Oil Change
Tire Services
Transmissions
Classic Car Restoration
RV Repair
Diesel Truck Services
Computer Diagnostics
Engine Repair
Highlights and features
- ASE-certified technicians with over 100 years of combined experience
- 3-year/36,000-mile limited warranty on major repairs
- Family-owned business with personalized service approach
- Specialized expertise in luxury vehicles and classic car restoration
- Community involvement through local charity partnerships
Associations and certifications
- ASE
What people say
Honest and friendly
Trustworthy mechanics
Excellent customer service
Fair pricing
Expert diagnostics
Services
Air Conditioning
Our air conditioning specialists diagnose and repair cooling system issues using advanced equipment. We perform freon checks, electrical diagnostics, and component replacements to restore optimal cabin comfort. Same-day appointments ensure minimal vehicle downtime while maintaining safety standards.
Brake Repair
Comprehensive brake inspections identify wear patterns in pads, rotors, and calipers. Our technicians perform precision brake repairs using quality components, with emphasis on safety-critical systems. Detailed diagnostics prevent premature failure and ensure reliable stopping power.
Oil Change
Preventative maintenance includes premium lubricant application and filter replacement. Our technicians inspect fluid levels, check for leaks, and verify proper engine operation. We offer synthetic and conventional oil options tailored to vehicle specifications and driving conditions.
Tire Services
Complete tire solutions include sales, rotation, balancing, and flat repairs. We stock major brands in all sizes for passenger vehicles, trucks, and specialty applications. Computerized alignment equipment ensures proper tracking and extended tire longevity.
Transmissions
Our master-certified technicians diagnose and repair automatic and manual transmission systems. Services range from fluid exchanges to complete overhauls using precision diagnostic tools. We address shifting issues, leaks, and mechanical failures with manufacturer-recommended procedures.
People
Patrick Dolder
Owner
Co-founder with 40+ years automotive industry experience. Former steel factory worker turned dealership general manager. Established Ocala locations in 2000 after relocating from Illinois. Focuses on community partnerships and business development.
Linda Dolder
Owner
Co-founder and business visionary. Overcame cancer while managing shop operations. Instrumental in creating family-oriented service culture. Handles financial operations and client relations with personalized attention to customer satisfaction.
Chuck
Lead Technician
Master mechanic with 37 years experience. Specializes in complex diagnostics and educational training for staff. Combines technical expertise with customer service focus. Directs garage operations and quality control initiatives.
Shelly
Service Advisor
Front office manager with nursing and equestrian background. Coordinates customer communications and appointment scheduling. Ensures seamless service experience from check-in to vehicle return. Maintains client records and service history.
Jim
Master ASE-Certified Technician
11-year veteran with 30 years total industry experience. Expert in electrical systems and classic car restoration. Performs precision repairs on modern and vintage vehicles. Maintains ASE certifications through ongoing technical education programs.
Questions
What does your 3-year warranty cover?
Our limited warranty covers major components including engines, transmissions, brake systems, and climate control systems for 3 years or 36,000 miles.
Do you service luxury vehicles?
Yes, we specialize in luxury brands like Mercedes-Benz and BMW with technicians trained in advanced diagnostic systems and manufacturer specifications.
Are financing options available?
We offer financing through third-party providers for major repairs exceeding $1,000 with approved credit.
How do I schedule an appointment?
Call (352) 877-2729 during business hours or use our online booking system for same-day or scheduled service appointments.
Do you provide towing services?
Complimentary towing is available for major repairs requiring shop access, with prior authorization from our service team.
What payment methods do you accept?
We accept cash, credit cards, and insurance company payments for covered repairs with pre-authorization.
Videos
