Your Partner in Vehicle Maintenance and Repair
At Shipman Tire & Auto, we believe that excellent customer service is the key to a successful business. That's why our team of experienced professionals is dedicated to providing quality tire sales and auto repair services in Desoto, TX. With over 36 years of experience and being a proud Goodyear dealer, we have built a reputation for being a trusted and reliable partner for our customers.
Our Services
At Shipman Tire & Auto, we offer a wide range of services to cater to all your automotive needs. From routine maintenance to major repairs, we have the expertise and resources to get the job done right. Our services include:
- Tire sales and installation for passenger cars, light trucks, and SUVs
- Auto repair services such as brake repair, oil changes, and transmission fluid flush
- Wheel alignments and balancing
- Air conditioning repair and maintenance
- Battery replacement and testing
- Alternator replacement and repair
- And much more!
Our Commitment
At Shipman Tire & Auto, we take pride in providing personalized service and attention to detail. Our team of ASE-certified technicians and experienced staff are dedicated to ensuring that every customer leaves our shop satisfied. We believe that trust is built by providing excellent customer service and long-term relationships.
Our Location
We are conveniently located at 1601 N. Hampton Rd., Desoto, TX 75115. Our operating hours are Monday to Friday from 7:30 am to 6:00 pm, and we are closed on Saturdays and Sundays.
Get in Touch
To schedule an appointment or learn more about our services, please feel free to contact us at 972-298-7182. Our team is always happy to assist you with your automotive needs.
Quality of Service
Shipman Tire has received praise for its excellent customer service, knowledgeable and caring staff, and fair pricing. Reviewers have described their experiences as positive, with some going out of their way to express their gratitude to specific staff members like Marty, Charlie, and Sam. The reviews highlight the shop's willingness to go above and beyond to ensure customer satisfaction, even during difficult times.
Consistency and Professionalism
However, some reviewers have reported inconsistent service, with one reviewer experiencing a rude and unprofessional encounter with a staff member. Another reviewer was dissatisfied with the work done on their vehicle and had to repeat the repair process due to ongoing issues.
Conclusion
Overall, Shipman Tire has received overwhelmingly positive reviews for its excellent service, knowledgeable staff, and fair pricing. While there have been some inconsistencies in service, the majority of reviewers have praised the shop's commitment to customer satisfaction.