Treat every person like you want to be treated.
At Gillette Automotive Inc, we're more than just an auto repair shop - we're a family-owned business dedicated to providing top-notch services to families across Desoto, Lancaster, and Cedar Hill, Texas. With over 30 years of experience, our team of ASE-certified technicians is committed to delivering exceptional workmanship and customer experience.
Our Story
Since 1992, Gillette Automotive Inc has been a trusted name in the auto repair industry. Our story began with a simple mission: to provide honest and reliable service to our community. We've built our reputation on integrity, hard work, and a commitment to treating every customer like family. Today, we're proud to be a NAPA AutoCare Center, offering nationwide warranty on qualifying services.
Our Services
At Gillette Automotive Inc, we offer a full range of auto repair and maintenance services to keep your vehicle running smoothly. From oil changes and brake repairs to engine diagnostics and suspension services, our team is equipped to handle any issue that comes our way. We're dedicated to staying up-to-date on the latest technologies and techniques, ensuring that your vehicle receives the best possible care.
Some of our services include:
- A/C Repair
- Computer Programming
- Brake Repair
- Oil Changes
- Engine Diagnostics
- Suspension Repair
- Emissions/Inspections
- Wheel Alignment
Our Promise
At Gillette Automotive Inc, we're committed to treating every person like we want to be treated. We believe in honesty, integrity, and transparency in everything we do. Our team takes pride in their work, and we stand behind every repair with a nationwide warranty. We're not just fixing cars - we're building relationships and trust with our community.
Overview of Gillette Automotive Services
Gillette Automotive Services has received a mix of positive and negative reviews from customers. The positive reviews praise the shop's friendly staff, quick service, and reasonable prices. Many customers have reported excellent experiences with the shop, citing efficient repair work, accommodating staff, and a professional atmosphere.
Positive Experiences
Many customers have reported positive experiences with Gillette Automotive Services, praising the shop's friendly staff, quick service, and reasonable prices.
Negative Experiences
However, some customers have reported negative experiences, citing issues with the quality of work, overcharging, and poor communication. Some customers have reported damages to their vehicles, and others have expressed frustration with the shop's response to their concerns.
Specific Issues
Some specific issues mentioned by customers include:
- Damages to vehicles, such as scratches and cracked windshields
- Overcharging for repairs
- Poor communication and lack of transparency
- Slow turnaround times
