Empowering Your Peace of Mind with Reliable Automotive Services
At Duraleigh Auto & Collision, we're not just another auto repair shop - we're a family-owned business with a passion for delivering exceptional results and unparalleled customer service. Founded in 1996 by Gary Ingold, our journey began with a love for drag racing and a dedication to working with our hands. Today, we're proud to be a leading provider of auto repair and collision services in Raleigh, NC.
Our Commitment to Quality
As a certified NAPA AutoCare Collision Center, we uphold a strict code of ethics and employ ASE-certified technicians who utilize the latest automotive technology. Our team is committed to providing absolute quality, ensuring that every vehicle, regardless of size or condition, leaves our facility in its original, pre-collision capacity.
Our Services
At Duraleigh Auto & Collision, we offer a wide range of services to cater to all your automotive needs. From routine maintenance and repairs to collision repairs, we've got you covered. Our services include:
- Auto Repair: Our experienced technicians employ today's latest automotive technology to handle all major and minor repairs on foreign and domestic vehicles.
- Collision Repair: Our expert auto body repair professionals deliver timely and quality services, including body, glass, and paint work, to restore your vehicle to its original condition.
- Hydrographics: We offer hydrographics, also known as water print transfer and hydro dipping, to decorate your vehicles, boat, or any other item that can be submerged in water.
- Towing Services: We understand the inconvenience of being without a reliable form of transportation, which is why we work hard to get your car back on the road as soon as possible.
- Hassle-Free Auto Repair: This service is coming soon! We'll pick up your vehicle, give you a quote, and repair it for you. Call us for more details.
What Our Customers Say
We're proud of our reputation for excellent customer service, with numerous reviews praising our integrity, honesty, and professionalism. Here's what some of our satisfied customers have to say:
- "These guys are amazing! They always fix any problem I have. I actually had a problem recently with my 7-year-old car and they checked Chevrolet's site first and found that there was a lesser-known recall that Chevy had to fix for free on certain models." - Brandi G.
- "Great customer service. I highly recommend them." - Bill Wayne Mcmillan
- "Short notice to get inspection done. Minor repair necessary. All done very efficiently. Great service." - Bill Law
Contact Us
For any of your automotive needs, give us a call at (919) 948-7109 or visit us at 4500 Pleasant Valley Rd., Raleigh, NC 27612. Our experienced technicians are always ready to assist you.
Customer Service and Communication
The majority of customers praised the excellent customer service and communication they received from the auto center. Many reviewers appreciated the detailed explanations and updates provided by the staff, making them feel informed and involved in the repair process.
Quality of Work and Repair
Several customers praised the high-quality work and repairs done by the auto center. They were satisfied with the timely and efficient service, and many mentioned that their vehicles looked and ran better than before.
Professionalism and Honesty
Many reviewers commended the professionalism and honesty of the auto center's staff. They appreciated the transparency and fairness in pricing and were grateful for the honest assessments of their vehicles' conditions.
Negative Experiences
A few customers had negative experiences, citing issues with pricing and feeling taken advantage of. One customer felt that the staff was unprofessional and overcharged them, while another customer felt that the diagnosis was incorrect and recommended seeking a second opinion.
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