Your vehicle is your freedom. Let us protect it.
Experience Reliable Automotive Care in Spokane
Patriot Automotive is a trusted local business in Spokane, WA, dedicated to providing exceptional automotive care, tire services, and used vehicles. Founded in 2013, we take pride in offering honest repair work, fair prices, and personalized attention to every customer.
What Sets Us Apart?
- Honest and Upfront Service: Our team of experienced technicians will provide you with accurate diagnosis and transparent explanation of any issues with your vehicle.
- Quality Workmanship: We are committed to using high-quality parts and performing repairs to the highest standards.
- Family-Friendly Atmosphere: We value building relationships with our customers and offer a welcoming and comfortable environment for both adults and children.
- NAPA Peace of Mind: As a certified NAPA AutoCare Center, we stand behind our repairs with the renowned NAPA Peace of Mind Warranty.
Our Services
We offer a comprehensive range of services, including:
- General Repairs: Engine tune-ups, oil changes, brake repairs, electrical diagnosis and repair, cooling system service, and more.
- Tire Services: Tire sales, balancing, alignment, rotation, flat repair, and computer diagnostics.
- Used Vehicle Sales: We have a diverse selection of reliable and affordable pre-owned vehicles for sale.
Our Values
At Patriot Automotive, we believe in:
- Integrity: We conduct business with honesty and transparency.
- Customer Focus: We prioritize your needs and provide personalized solutions.
- Quality: We are committed to delivering exceptional workmanship.
- Community: We believe in supporting and contributing to our local community.
Contact Us Today!
We're dedicated to keeping you on the road with reliable service and exceptional customer care. Contact us for a free estimate or to schedule a repair today!
Repair Experience
The reviews highlight a mix of positive and negative experiences with Patriot Automotive. While some customers were satisfied with the repairs and services, others reported issues with the work done, pricing, and customer service.
Satisfied Customers
Reliable and Quick Service: Some customers praised Patriot Automotive for their prompt and reliable service, fixing issues quickly and efficiently.
Trustworthy: A few customers mentioned that they trust the shop and have had positive experiences with them in the past.
Knowledgeable Staff: Some customers appreciated the friendly, accommodating, and knowledgeable staff at Patriot Automotive.
Issues with Repairs and Pricing
Misdiagnosis and Overcharging: Some customers reported being misdiagnosed, leading to unnecessary repairs and overcharging. One reviewer was quoted $450 for a repair but ended up paying over $700.
Poor Communication and Customer Service: A few customers mentioned poor communication and rude customer service, including managers who seemed too busy to assist them.
Lack of Accountability: Some customers felt that the shop did not take responsibility for their mistakes, leaving customers to deal with the consequences.
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