Our Story
At Tudor Auto & Truck Repair, we are a family-owned business with a mission to provide exceptional automotive services to our customers in Anchorage, Alaska. Our story began in 2005 when our founder, Rolanda, opened the doors to our shop with a vision to deliver high-quality repairs at an affordable price. With over 60 years of combined experience in the automotive industry, we have built a reputation for being honest, friendly, and dedicated to providing excellent customer service.
Our Services
At Tudor Auto & Truck Repair, we offer a wide range of services to cater to all your automotive needs. From routine maintenance to major repairs, our expert mechanics are equipped to handle any job, big or small. Our services include:
- Oil Change: Get a comprehensive car check-up and oil change at an unbeatable price. Our state-of-the-art equipment ensures a smooth and efficient process.
- Alignment: Our advanced laser alignment technology guarantees precise and accurate results. Get a perfect alignment for as low as $155.
- All Wheel Drive / 4 Wheel Drive: Our expert mechanics know how to make sure your all-wheel drive or four-wheel drive system is working correctly. Trust us to diagnose and fix any issues.
- Brakes: We understand the importance of safe brakes. Our expert mechanics will inspect, fix, or replace your brakes to ensure your safety on the road.
- Buyer's Inspection: Before you buy a new car, bring it to us for a comprehensive inspection. We'll give you a detailed report highlighting any issues, giving you the power to make an informed decision.
Our Commitment
At Tudor Auto & Truck Repair, we are committed to providing top-notch service, honesty, and transparency. We believe in building long-term relationships with our customers by delivering exceptional repairs, timely service, and competitive pricing. Our commitment to customer satisfaction is unmatched in the area.
Schedule an Appointment
Don't let car troubles get in the way of your daily life. Schedule an appointment with us today and experience the Tudor Auto & Truck Repair difference. Our friendly team will guide you through the process, ensuring that you receive the best possible service.
Poor Experience with Customer Service
The majority of reviewers had a poor experience with Tudor Auto, citing issues with customer service, miscommunication, and overcharging.
Communication Breakdown
Several reviewers mentioned that the staff at Tudor Auto failed to communicate effectively, leading to misunderstandings and mistakes. One reviewer was brushed off when they tried to report issues with their tire swapping experience, while another was told that no one remembered scratching their tires.
Overcharging and Rip-Offs
Multiple reviewers felt that Tudor Auto was trying to rip them off with inflated prices. One reviewer was quoted $160 for a simple valve stem replacement, while another was given a quote of $850 for a repair that could be done for $220.
Poor Workmanship
Reviewers also reported issues with the quality of work done at Tudor Auto. One reviewer found that their tires were scratched after a tire swap, while another had their valve caps swapped and their steering wheel left dirty.
One Positive Experience
However, one reviewer had a positive experience with Tudor Auto, praising the staff for being nice and helpful in getting their car fixed quickly.
