Your Safety and Satisfaction, Our Priority
For over 65 years, Pioneer Automotive has been the go-to destination for auto repair and maintenance in Anchorage, AK, and surrounding areas. Our team of ASE-certified technicians is dedicated to providing exceptional service and ensuring your vehicle is running smoothly and safely.
Our Services
At Pioneer Automotive, we offer a wide range of services to keep your vehicle in top condition. From routine maintenance to extensive repairs, we've got you covered.
Oil and Filter Changes
Our expert technicians use high-quality oil and filters to ensure your engine runs smoothly and efficiently. Our oil change services include:
- Synthetic oil changes
- High-mileage oil changes
- Engine oil changes
- Oil filter replacements
Brake Repairs
When it comes to brake repairs, trust Pioneer Automotive to get the job done. Our technicians have the expertise and equipment to repair or replace brake pads, rotors, and drums, ensuring your safety on the road.
Auto Repair
From routine maintenance to complex repairs, our team is equipped to handle any issue with your vehicle. Our services include:
- Engine diagnostics and repairs
- Transmission repairs
- Cooling system services
- Steering and suspension work
- Belt and hose replacement
- Air conditioning repair
Chevron Station
In addition to our auto repair services, Pioneer Automotive is also home to a full-service Chevron Gas Station. Stop by our convenient store to stock up on snacks, beverages, and other essentials.
Why Choose Pioneer Automotive?
Quality Workmanship: Our team of ASE-certified technicians is dedicated to providing exceptional workmanship and attention to detail.
Nationwide Warranty: As a NAPA AutoCare Center, we back qualifying repairs with a nationwide warranty, giving you peace of mind on the road.
Convenience: Our full-service Chevron Gas Station and convenient store make us a one-stop-shop for all your automotive needs.
History and Legacy: With over 65 years of experience, Pioneer Automotive has built a reputation as a trusted name in auto repair and maintenance.
Contact Us
Visit us today or schedule an appointment online to experience the Pioneer Automotive difference. We look forward to serving you!
Pros and Cons of Pioneer Automotive
Positive Comments
There are several positive remarks about Pioneer Automotive, including helpful and friendly staff, fast service, and fair prices. Many customers praise the shop's commitment to customer satisfaction, with one reviewer even calling the owner and his team "saints".
Negative Comments
Unfortunately, there are also several negative comments about Pioneer Automotive. Some customers have experienced long wait times, poor communication, and unenthusiastic staff members. One reviewer even accused the owner of forcing employees to work on Christmas Day.
Service Issues
Some customers have complained about issues with pricing, misadvertising, and long wait times. One reviewer was told that there was no room for them, only to be told later that the shop was not even closed yet.
Communication Issues
There have been complaints about poor communication from the shop, with one customer having to wait four hours for a slow leak to be repaired. Another customer was told that there was a two-car wait, but later learned that the shop was not open past 9 PM.
Examples of Good Service
On the other hand, several customers have had positive experiences at Pioneer Automotive. One reviewer praised the shop's helpfulness and speed in repairing a tire with a screw in it. Another customer was impressed by the shop's competitive pricing and willingness to think outside the box.
