When It Comes To Auto Repair, We Get You
Lentz Auto Repair is your trusted partner for all your automotive needs in the Grand Rapids area. Since our beginnings, we have prioritized exceptional customer service, quality repairs, and transparent communication. With convenient locations in both Grand Rapids and Comstock Park, we are conveniently located to serve you.
Expert Repair and Maintenance Services
We offer a comprehensive array of services to keep your vehicle running smoothly and safely. Our skilled technicians are certified and experienced in all aspects of automotive repair and maintenance, including:
General Repairs: Engine tune-ups, oil changes, brake repairs, electrical system diagnostics, transmission service, cooling system repairs, and more.
Advanced Services: Air conditioning diagnosis and repair, engine diagnostics and repair, transmission rebuilds, differential repair, and suspension repair.
Preventative Care: Oil change packages, tire rotations and balancing, belt and hose inspections, and comprehensive inspections to identify potential problems before they escalate.
Customer-Focused Approach
At Lentz Auto Repair, we believe in building strong relationships with our customers. We take the time to explain the repair process in clear and concise terms, provide accurate estimates, and keep you updated throughout the work. We value your time and strive to get you back on the road as quickly and efficiently as possible.
Quality You Can Trust
We utilize the highest quality parts and equipment from trusted manufacturers to ensure the longevity and effectiveness of our repairs. Our commitment to quality is backed by our comprehensive warranties.
Convenience and Transparency
We understand that your time is valuable. We offer online appointment scheduling, 24/7 drop-off service, and towing assistance. We also provide clear and concise estimates and updates on the progress of your repairs.
Experience the Lentz Auto Repair Difference
At Lentz Auto Repair, we are dedicated to providing our customers with the best possible experience. We combine expert knowledge, personalized service, and innovative technology to deliver reliable and efficient automotive care. Contact us today and discover the difference that experience and dedication make!
Overall Satisfaction
The customer reviews for Lentz Auto are mixed, with some customers expressing satisfaction with their service and others expressing disappointment and frustration.
Positive Experiences
Many customers have had positive experiences at Lentz Auto, praising the efficient and friendly service, reasonable prices, and quick turnaround times. Some notable examples include:
- Teresa Rademacher, who appreciated the professionalism of the mechanic and the timely completion of the work.
- Kelly Fogle, who was impressed with the swift service and honest pricing.
- Joe, who enjoyed the convenient and stress-free experience.
- Chris Eakin, who was pleased with the quick and affordable service.
- Megan Chwee Gvsu, who trusted Ken's expertise and appreciated the fair pricing.
- Christine Isaguirre, who appreciated the friendly and courteous service.
Negative Experiences
Unfortunately, some customers have had negative experiences at Lentz Auto, citing overcharging, poor service, and rude behavior from the owner. Notable examples include:
- Mike Daniel, who felt misled and overcharged for minimal work.
- Juanita Juanita, who felt taken advantage of and overcharged.
- Omotayo Ajileye, who was unhappy with the poor diagnostics and rude behavior from the owner.
- Make Station Wagons Great Again, who was unhappy with the workmanship and cost.
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