Your Trustworthy Auto Repair Shop
At Mr. Fixits, we take pride in being the premier auto repair shop in Gonzales, Louisiana. Our highly-trained automotive mechanics have been serving the car care needs of Gonzales, Dutchtown, Prairieville, St. Amant, Galvez, LaPlace, and beyond since 1974. Our commitment to quality, reliability, and customer satisfaction has earned us a reputation as the go-to auto repair shop in the area.
Our Services
We offer a wide range of services to cater to all your automotive needs. Our services include auto repair, electrical services, trailer repair services, regular maintenance, wheels and tires, and cylinder head repair. Our expert technicians undergo extensive training to ensure that they are up-to-date with the latest technology and techniques. We use only the highest-quality parts and materials to ensure that our repairs are durable and long-lasting.
Our Facilities
Our state-of-the-art facility is equipped with the latest tools and equipment to diagnose and repair any issue with your vehicle. We are conveniently located in the heart of Gonzales, Louisiana, making it easy for you to drop off your vehicle and pick it up at your convenience. We also offer free towing, free pick-up and delivery of your vehicle with service, after-hours vehicle drop-off, and free shuttle services for your convenience.
Why Choose Us?
At Mr. Fixits, we take pride in our commitment to customer satisfaction. We have been serving the local community for over 40 years, and we have earned a reputation for honesty, reliability, and quality workmanship. We offer a 100% customer satisfaction guarantee, and we stand behind our work with a warranty on all our repairs. Our fleet cards are accepted, and we welcome all major makes and models.
Our Mission
Our mission is to provide the highest-quality automotive services to our customers. We strive to build long-term relationships with our customers, and we are committed to providing excellent service, reliable repairs, and honest advice. We believe that our customers deserve the best, and we strive to exceed their expectations with every visit.
Overview
The reviews of Mr. Fixit Mechanics reveal a mix of positive and negative experiences. While some customers praise the shop's excellent customer service, friendly staff, and quality work, others express disappointment and frustration with their experiences.
Positive Comments
Mr. Fixit Mechanics seems to excel in providing exceptional customer service. Reviewers praise the friendly and knowledgeable staff, who take the time to explain complex issues and provide detailed explanations. Many customers appreciate the shop's ability to communicate effectively and provide superior customer service. Some reviewers mention that the staff goes the extra mile to ensure customer satisfaction, such as fixing issues without additional cost.
Negative Comments
However, some reviewers have had negative experiences. Several customers express frustration with the shop's communication and customer service. One reviewer mentions being treated rudely by the front desk staff. Another reviewer had to spend a long time on hold to get an update on their repair, and then the staff failed to resolve the issue. Some customers have reported issues with misunderstandings and miscommunication, which led to frustration and dissatisfaction.
