Take the road less traveled
At Ted Russell Ford Lincoln, we're proud to be a leading Ford dealership in Knoxville, Tennessee. With a rich history of serving the community, we're committed to providing exceptional customer service and a wide range of top-quality vehicles from Ford. Our state-of-the-art showroom is designed to make your car-buying experience both enjoyable and hassle-free.
Our Services
At Ted Russell Ford Lincoln, we offer a diverse range of services to cater to our customers' needs. Whether you're in the market for a new or pre-owned vehicle, or simply need routine maintenance or repairs for your current vehicle, we've got you covered.
New Vehicle Sales
Our dealership features a wide selection of new Ford vehicles, including passenger cars, SUVs, trucks, and commercial vans. With a variety of trim levels and options to choose from, you're sure to find the perfect vehicle to suit your lifestyle and budget.
Pre-Owned Vehicle Sales
In addition to our new vehicle inventory, we also carry a wide range of pre-owned vehicles. From certified pre-owned vehicles to used trucks and SUVs, we have a vast selection of pre-owned vehicles to choose from.
Service and Parts
At Ted Russell Ford Lincoln, we believe in treating your vehicle like it's our own. Our certified technicians use only the highest-quality parts and using the latest technology to ensure that your vehicle is back on the road quickly and safely. We offer a wide range of services, from routine maintenance to more complex repairs.
Commercial Vehicle Sales
We also cater to businesses and organizations by offering a wide range of commercial vehicles, including Ford Transit Connects, Ford Transit, and Isuzu Commercial Vehicles.
Used Vehicle Specials
Take a look at our used vehicle specials, featuring discounts and incentives on select pre-owned vehicles. With a wide range of makes and models to choose from, you're sure to find a great deal.
Financial Services
At Ted Russell Ford Lincoln, we understand that financing a vehicle can be a daunting task. That's why we offer a wide range of financial services, including financing options and leasing programs, to make your car-buying experience seamless and stress-free.
Why Buy from Us?
At Ted Russell Ford Lincoln, we pride ourselves on building long-term relationships with our customers. We're committed to providing exceptional customer service, offering competitive pricing, and ensuring that our customers drive away satisfied with their purchasing experience.
About Us
Ted Russell Ford Lincoln is proud to be a part of the local community, employing a team of dedicated professionals who are passionate about delivering exceptional customer service. Our state-of-the-art facilities and equipment ensure that your vehicle is serviced and maintained to the highest standards.
Get Started
Take a look at our new and pre-owned vehicle inventory, or schedule a service appointment to get your vehicle back on the road. Whether you're looking for a new Ford vehicle or just need routine maintenance, we're here to help.
Overall Experience
The reviews highlight a mix of positive and negative experiences at Ted Russell Ford Lincoln. While some customers had excellent experiences with the sales and service teams, others encountered issues with pricing, financing, and communication.
Positive Experiences
Many customers praised the dealership's sales team, particularly Mary Lynn, John Manners, and David Householder, for their knowledge and helpfulness. The service department also received positive reviews for their quick and reasonable work. Some customers appreciated the convenience of the dealership's location and the overall buying experience.
Negative Experiences
On the other hand, some customers encountered problems with the financing department, which they perceived as unprofessional, shady, and unethical. One customer had a particularly bad experience with a blown transmission and fraudulent title issues, which led to a heated argument with the manager. Another customer felt pressured into purchasing a new transmission and was given a lowball offer for their trade-in.
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