Exceeding Expectations, One Vehicle at a Time, Since 1979.
A Legacy of Automotive Expertise
Kelly's Auto Care, established in 1999, has proudly served the Atlanta community with unwavering commitment to quality automotive repairs and maintenance. Led by a team of highly skilled technicians, we combine expertise, cutting-edge technology, and unmatched customer service to deliver exceptional outcomes.
Tailored Solutions for Every Need
We understand that every vehicle and owner is different. That's why we tailor our services to meet your unique needs. Whether you require routine maintenance, comprehensive repairs, or specialized services, our technicians will take the time to diagnose the issue and offer personalized recommendations.
Areas of Expertise
- General Repairs: Engine repairs, transmission issues, brake replacements, electrical system diagnostics, and more.
- Preventative Care: Oil changes, tire rotations, fluid flushes, belt inspections, and tune-ups.
- Specialized Services: Engine diagnostics, AC repair, transmission rebuild, and hybrid vehicle expertise.
Quality You Can Trust
At Kelly's Auto Care, quality isn't just a word, it's a commitment. We utilize only the highest quality parts and employ industry best practices to ensure lasting repairs. Our meticulous attention to detail and commitment to transparency ensure your complete peace of mind.
Your Partner in Automotive Excellence
Our technicians stay abreast of the latest advancements in automotive technology and are dedicated to providing personalized, efficient service. We value open communication and provide clear explanations of all work performed, ensuring you're always well-informed. Trust Kelly's Auto Care for reliable, dependable service that keeps you on the road and feeling confident.
Customer Reviews of Kelly's Auto Care
Overall Quality of Service
The reviews of Kelly's Auto Care are mixed, with some customers expressing high levels of satisfaction with the service they received, while others have had negative experiences.
Accuracy and Timeliness of Repair
Some customers have reported accurate and timely repairs, with one reviewer stating that their car was fixed well within the promised time frame. However, others have experienced issues with the body shop's ability to fix simple bumper jobs, with some waiting multiple times for the same repair to be completed.
Customer Service
The customer service provided by Kelly's Auto Care has been criticized by some reviewers, who have reported encountering unfriendly and unprofessional staff. One reviewer even went so far as to say that she felt as though she was not wanted at the shop. In contrast, others have praised the staff for being helpful and professional.
Trust and Warranty
One customer reported being disappointed and shocked when the shop refused to warranty their work, even after the customer had to have the same repair done multiple times. This lack of trust has driven one reviewer to never return to the shop again.
Recommendations
Some reviewers have strongly recommended Kelly's Auto Care to others, citing high-quality work and excellent customer service. However, others have warned others to avoid the shop due to poor customer service and a lack of trust.
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