Respect for you and your car, guaranteed!
At Catherine's Auto Repair, we are dedicated to providing high-quality auto repair services with integrity, honesty, and excellent customer service, all at a fair price and with a personal touch. Our mission is to earn your trust and respect by being transparent, reliable, and committed to getting the job done right the first time.
Our Story
Catherine's Auto Repair was founded on the principles of respect, honesty, and quality. We believe that every customer deserves to be treated with respect, honesty, and integrity. Our team of ASE certified technicians is dedicated to providing top-notch service, and our state-of-the-art facilities are equipped with the latest technology to ensure accurate and efficient repairs.
Our Services
We offer a wide range of services to cater to all your vehicle's needs, including:
- A/C Systems
- Alignments
- Batteries
- Belts and Hoses
- Brakes
- Computer Diagnosis
- Cooling Systems
- CV Axles
- Electrical Repairs
- Emission Repairs
- Engine Performance
- Engine Repair
- Exhaust Systems
- Fuel Systems
- Oil changes
- Pre-Purchase Inspections
- Road-Trip Inspections
- Scheduled Maintenance
- Steering/Suspension
- Timing Belts
- Tires
- Transmissions
- Tune-Ups
- Warning Light Diagnosis
Our Promise
At Catherine's Auto Repair, we promise to always put your needs first. We will never sell you something you don't need, and we won't pressure you or resort to scare tactics to make a sale. We believe in giving you all the facts, explaining your options, and letting you decide what's best for you. Our goal is to build long-term relationships with our customers, and we strive to exceed your expectations every time.
Service and Customer Relations
The majority of reviewers praised Catherine's Auto Repair for their excellent service, down-to-earth nature, friendly staff, and fair pricing. Many reviewers raved about the shop's honesty, transparency, and willingness to explain complex car repairs in a clear and concise manner. Several reviewers appreciated the shop's personalized approach, including Geornette's attention to detail and accommodating schedule.
Organization and Logistics
A few reviewers noted some minor organizational issues, such as unorganized facilities and a need for improved parking areas. However, these issues were mostly minor and did not detract from the overall positive experience.
Negative Feedback
One reviewer, O. K., expressed frustration with the shop's unavailability on short notice, citing a lack of communication and inconvenience caused by the sudden closure due to COVID-19. However, this negative experience was isolated and did not impact the overall positive tone of the reviews.
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