Business Details
41 Years
experience
Your Trusted Auto Repair Partner in Milford, NH
Since 1985, Kincaid Auto Repair & Sales has been a trusted name in automotive collision repair in Milford, NH. Our commitment to quality service is reflected in our use of cutting-edge technology and trained technicians who ensure vehicles are restored to factory-like conditions. As a family-owned business with over 30 years of experience, we prioritize customer satisfaction through transparent communication and hassle-free insurance coordination. Our I-Car Gold Class certification and ASE-certified team demonstrate our technical expertise while maintaining environmental responsibility through eco-friendly products.We operate from a purpose-built facility on South Street since 2009, offering expanded capacity while maintaining the personalized service that has earned us a loyal customer base. Our community involvement through local charity support underscores our commitment to the Milford area. With free estimates and flexible drop-off options, we strive to make the repair process as convenient as possible for our clients.
Services
Collision Repair
Insurance Coordination
Free Estimates
Key Drop Service
After-Hours Pickup
Details
- Year established: 1985
Highlights and features
- Over 30 years of collision repair experience
- Uses environmentally friendly repair products
- I-Car Gold Class certified facility
- ASE Certified technicians on staff
- Fully insured and bonded business
Associations and certifications
- I-Car Gold Class
- ASE Certified
- NHADA
What people say
Quality repairs
Knowledgeable staff
Community involvement
Free estimates
Convenient drop-off
Services
Collision Repair
Our I-Car Gold Class certified technicians restore vehicles to factory specifications after collisions. Using modern equipment and techniques, we handle all damage types from minor dents to major structural repairs. Insurance company partnerships ensure smooth claims processing while maintaining quality standards.
Insurance Coordination
We work directly with major insurance providers to streamline the repair process. Our team handles documentation, estimates, and communication with adjusters to minimize customer involvement. We accept direct payments with proper authorization forms from policyholders.
Free Estimates
Complimentary vehicle damage evaluations completed in approximately 15 minutes. Our technicians identify all visible and structural damage to create accurate repair plans. Estimates remain valid for six months, allowing time for insurance coordination and scheduling.
Key Drop Service
Secure vehicle drop-off available outside regular business hours. Customers may leave vehicles in our designated parking area using our key drop box. Payment arrangements must be made in advance for after-hours access to completed repairs.
After-Hours Pickup
Completed vehicles can be retrieved outside regular hours with prior payment arrangements. We secure vehicles overnight and leave them accessible in our designated pickup area for customer convenience.
People
Bill Kincaid
Owner / Deputy Fire Chief
Third-generation auto repair professional with associate's degree in automotive repair. Owned Kincaid Auto since 2002 while serving as Milford volunteer fire department member since 1995. Expanded business to new facility in 2009.
Questions
What should I do immediately after an accident?
Contact your insurance company and schedule a free damage estimate with us. If drivable, bring your vehicle to our South Street location during business hours.
Do you work with all insurance providers?
We coordinate with most major insurance companies and maintain direct relationships with adjusters to streamline the claims process for our customers.
How long does an estimate take?
Our complimentary estimates typically take 15 minutes to complete during regular business hours.
Can I drop off my vehicle after hours?
Yes, we provide a secure key drop box for after-hours vehicle drop-off. Payment arrangements must be made in advance for late pickups.
How are insurance payments handled?
Insurance checks are sent directly to policyholders unless a Direction to Pay form authorizes direct payment to our shop.
What certifications do your technicians hold?
Our team includes ASE-certified technicians and maintains I-Car Gold Class facility status, ensuring industry-standard repair practices.
