Trust us to get you back on the road with confidence!
At 5Star Auto, we pride ourselves on being a family-owned and operated car and auto repair shop that you can trust. Located in North Austin, our business is built on the principles of providing quality auto repair, exceptional customer service, and competitive pricing, all while completing tasks quickly so you don't have to worry. Our team of certified and experienced mechanics is dedicated to solving your vehicle's troubles and getting you back on the road with minimal interruptions to your busy schedule.
Our Services
We understand the importance of regular maintenance to prevent costly repairs down the line. That's why we offer a range of services, including wheel alignments starting at just $60. Without regular maintenance, wheel alignments can have a significant effect on your car and wallet. Even the slightest misalignment can put enormous stress on your vehicle and degrade it quicker than normal over time. By coming in for a wheel alignment today, you can add more gas mileage, eliminate the wear on your tires, and make your car easier to drive.
Our expert auto mechanics are dedicated to rebuilding and fixing Japanese, American, and German automobiles. With years of experience, they will do whatever it takes to solve your vehicle's troubles and get you going with minimal interruptions to your busy schedule. Whether you have recently gotten into a car accident and need a quote, or you simply want to tune-up your car, we invite you to stop by our shop and one of our certified technicians will give you a free estimate. You will be pleasantly surprised at how competitively priced and how quickly we will be able to get the job done!
Customer Support
At 5Star Auto, we understand the importance of personable customer support. Our auto mechanics and staff are available to assist you in person, phone, or email. Have a question about how long your auto repair is going to take? Or need a second opinion on an estimate? We're here to help. Our team is dedicated to providing exceptional customer service, and we strive to make every interaction with us a positive one.
The majority of customers have had a positive experience with 5 Star Auto, citing trustworthy, reliable, and affordable services. They praise the owner, Long, for being responsive, transparent, and honest in his communication. Many customers have referred their friends and family to the shop, and several have been satisfied with the work done, even with complex repairs.
Service and Repair
The shop's services range from minor repairs to major overhauls. Customers have had their cars repaired for various issues, including transmission problems, body work, and suspension issues. Many have praised the shop's ability to diagnose and fix problems efficiently, often on the same day. A few customers have noted that the shop is excellent at explaining the work needed and providing fair prices.
Customer Service
The shop's customer service has been consistently praised. Many customers have thanked the owner, Long, for his approachability, honesty, and willingness to work with them on pricing. Some customers have even referred to the shop as "5-star" and note that they will only take their cars to this shop for any repairs.
One Dissatisfied Customer
One customer, Zach W., left a negative review. He reported bringing his 2002 4Runner in for control arm replacements and being unhappy with the work completed. He claimed that the shop did not tighten the bolts properly, causing further issues with the suspension.
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