Trustworthy Repair Services, Built on Integrity and Quality
At Keane's Autoworks, we pride ourselves on being a trusted local automotive repair expert, servicing all makes and models of vehicles. Our shop is equipped with dealership-certified tools, allowing us to diagnose and repair any issues your car may be experiencing. Our friendly and helpful ASE Certified Technicians are dedicated to providing reliable service, ensuring you're always safe on the road.
Our Mission
Our mission is to operate with a "good neighbor" mentality, providing an honest and trustworthy alternative to overpriced dealership service centers. We use manufacturer-certified diagnostic and repair tools to ensure precise and warrantied parts wherever possible. We understand that car repair can be stressful, and that's why we're committed to treating everyone who brings us their car with respect and professionalism.
Our Services
We offer a wide range of auto repair services, including routine scheduled maintenance, state safety inspections, and wholesale tires. Our experienced technicians specialize in high-end exotics and can perform repairs from bumper to bumper. We're dedicated to providing affordable repairs, without the high overhead costs associated with dealerships. This means you save on your maintenance and repair bills.
Our Story
Keane's Autoworks was founded in 2011 by Mike Keane, a lifetime South Salem resident and car enthusiast. Mike's passion for cars led him to open his own shop, where he could provide honest and quality work to the local community. Over the years, our reputation has grown, and we've become known for producing excellent quality work and treating our customers like family. In 2021, we completed a major expansion and facelift, upgrading our facilities to include top-of-the-line diagnostic equipment and a wholesale tire center.
Why Choose Us
At Keane's Autoworks, we're committed to earning your trust. We're transparent about our diagnosis and repairs, explaining everything in easily understandable terms. We don't believe in upselling or taking advantage of our customers' lack of technical knowledge. Instead, we focus on building relationships based on trust and quality work. Our mission is simple: to be a name in automotive repair that people can trust.
Quality of Service
The majority of reviewers have had positive experiences with Keane's Autoworks, praising their excellent service, professionalism, and honesty. Many customers have returned to the shop for multiple services, including general repairs and maintenance, transmission work, oil changes, exhaust repairs, and engine repairs. The staff is often commended for being friendly, accommodating, and knowledgeable.
Communication and Transparency
However, some reviewers have had issues with communication and transparency. One reviewer experienced a lengthy delay and was presented with a surprise bill, while another reviewer felt that the shop was unwilling to provide updates on the status of their car's repairs.
Customer Service
The quality of customer service has also varied. Some reviewers have praised the staff's customer service, citing friendly and courteous interactions. However, others have had negative experiences, including feeling unwelcome and receiving poor service.
Overall Experience
Despite some mixed reviews, many customers have lauded Keane's Autoworks as the best in the business, praising their commitment to doing the job right, even if it takes longer. Others have expressed gratitude for their excellent service, honesty, and professionalism.
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