Extending the Road-Life of Your Vehicle
Precision Automotive in The Dalles, Oregon, has been a trusted name in the auto repair industry since 1989. Our story began with David Wallace, a passionate and experienced automotive expert with over 30 years of experience. David, a founding father of our shop, has a deep love for vehicles and a commitment to providing exceptional service to the community. Under his leadership, our shop has built a reputation for excellence, earning the title of the #1 referred auto repair facility in The Gorge.
Our Story
Precision Automotive was founded on the principles of quality, integrity, and customer satisfaction. We strive to ensure that every vehicle that enters our shop receives the highest level of care and attention. Our team of expert technicians is dedicated to staying up-to-date with the latest technology and techniques, ensuring that we can diagnose and repair even the most complex issues. We are proud to have built a reputation for providing top-notch service, honesty, and transparency.
Our Services
At Precision Automotive, we specialize in all makes and models of vehicles, including domestic, European, Asian, vintage, pick-ups, light-duty trucks, and diesel. Our arsenal of state-of-the-art equipment and computer diagnostic tools allows us to tackle even the most challenging repairs. From routine maintenance to major overhauls, our experienced technicians are always up for the task.
Our Commitment to Quality
At Precision Automotive, we are committed to excellence in every aspect of our business. From the moment you bring your vehicle into our shop to the completion of your repair, we promise unparalleled customer service, efficient communication, and a satisfaction guarantee. We understand that every vehicle is unique, and we approach each repair with a personalized touch.
What Sets Us Apart
What sets us apart from other auto repair shops? At Precision Automotive, we are dedicated to providing a premium experience that exceeds our customers' expectations. We take pride in being AAA-approved, ASE-certified, and an industry-leading 2-year/24,000-mile warranty on repairs. We also offer convenient services like loaner cars, local shuttle service, and free car pick-up and delivery.
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional service, innovative technology, and commitment to quality. Check out our testimonials and reviews to hear firsthand from satisfied customers who have experienced the Precision Automotive difference.
Getting Started
If your vehicle is due for a repair or service, we invite you to experiences the Precision Automotive difference. Schedule an appointment online or give us a call today to learn more about our services and how we can help keep your vehicle running smoothly.
Exceptional Service and Honest Mechanics
Precision Automotive stands out for its exceptional service, professionalism, and honesty. The majority of reviewers have had fantastic experiences with the team, praising their expertise in diesel engines, friendly and helpful service, and quick turnaround times.
Service Praise
Several reviewers have commended the shop for its exceptional service, citing instances where they received timely diagnoses, repairs, and reasonable pricing. The team's expertise in diesel engines, in particular, has been highlighted, with one reviewer noting that they "bailed us out in a pinch" when their vehicle broke down during a long-distance trip.
Issues with Honesty and Transparency
However, not all experiences have been positive. One reviewer had a disappointing encounter with Henry, who was perceived as dishonest and disrespectful. The reviewer felt that Henry inflated the estimate for repairs and tried to take advantage of them. Another reviewer had a similar experience, where they were misled about the condition of their vehicle's brakes and rotors, and were charged excessively for unnecessary repairs.
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