Your Auto Repair Experts!
Our Story
Wilson's Automotive is a trusted and reputable auto repair shop in Houghton Lake, MI, providing reliable, high-quality auto repair services to our customers since 2009. Our team of expert mechanics is dedicated to providing exceptional service, maintaining the highest standards of quality, and ensuring customer satisfaction.
Our Services
At Wilson's Automotive, we understand the importance of keeping your vehicle in top condition. We offer a wide range of services to cater to your automotive needs. Our services include:
- A/C Service
- Brake Service
- Diagnostic Services
- Electrical Services
- Electronic Inspections
- Engine & Transmission Reviews
- Tires and many more
We take pride in our ability to diagnose and repair complex issues quickly and efficiently, ensuring minimal downtime for our customers. Our state-of-the-art equipment and advanced diagnostic tools enable us to accurately diagnose and repair issues efficiently.
Convenience
At Wilson's Automotive, we understand the importance of your time. That's why we strive to perform maintenance services and repairs as quickly as possible, often completing most services within minutes or hours. We also offer same-day repairs for many services, ensuring you're back on the road as soon as possible.
Honest and Transparent
We believe that communication is key to a successful repair experience. That's why we provide straight-forward estimates before beginning any repairs and continue to keep you informed throughout the process. We'll always discuss options to keep repair costs low or help you prioritize upgrades to keep your vehicle running at its best.
Our Guarantee
At Wilson's Automotive, we stand behind our work with a guarantee you can take to the bank. We're committed to delivering exceptional service, ensuring your satisfaction is our top priority.
About Us
Wilson's Automotive is dedicated to providing outstanding automotive maintenance and repair services to the Houghton Lake area and surrounding communities. Our highly trained auto maintenance and repair specialists are committed to providing the best service in town. We're passionate about keeping your vehicle running smoothly and ensuring you're back on the road as quickly as possible.
What Our Customers Say
"Always fixed right, fast and reasonably priced. Very professional services." - Tesondrae C.
"Fixed my son's BMW, did a great job! Will have my business all the time!" - Wally S.
"This place is great! I'm in town for vacation and these guys pulled out every stop to get my car fixed in time to leave to go back down state. Thank you!" - Malte B.
Overall Experience
The reviews from customers of Wilson's Auto Repair are overwhelmingly positive, with all but one reviewer giving the shop a 5-star rating. The majority of reviewers praise the shop's excellent service, reasonable prices, and friendly staff.
Communication and Transparency
Many reviewers mention the shop's excellent communication and transparency. They appreciate being kept informed of the repair process and being told exactly what is wrong with their vehicle and what needs to be done to fix it. This level of transparency and communication helps to build trust with the customer.
Quality of Work
Reviewers rave about the quality of work done by Wilson's Auto Repair. They praise the shop's attention to detail and ability to fix complex problems quickly and correctly. Many reviewers mention that they were able to get their vehicles back on the road quickly and without issue.
Value for Money
Reviewers also appreciate the shop's reasonable prices and value for money. They feel that the prices are fair and that they receive a high-quality service for their money.
Negative Review
However, one reviewer, Brody Wallin, gives the shop a 1-star rating and describes the experience as a "SCAM." They complain about astronomical prices for parts and high labor costs, and feel that they were overcharged. This reviewer's negative experience stands out among the overwhelmingly positive reviews.
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