Trust us to get you back on the road quickly and safely!
At Lake Transmission and Towing, we take pride in providing top-notch auto repair services to the residents of Houghton Lake and surrounding areas. With over 20 years of experience, our team of highly trained mechanics has built a reputation for delivering reliable, high-quality services at affordable prices. We understand the importance of getting back on the road quickly, which is why we strive to perform maintenance services and repairs as efficiently as possible.
Our Mission
Our mission is to provide the Houghton Lake area and its communities with reliable, affordable automotive maintenance and repair services. We aim to build long-lasting relationships with our customers by providing exceptional service, honest estimates, and a guarantee that you can trust. Whether you're in need of transmission services, towing, emergency roadside assistance, or general maintenance, we've got you covered.
Our Services
We offer a wide range of services designed to keep your vehicle running at peak performance. From routine maintenance such as oil changes and brake services to complex repairs like engine and transmission overhauls, our expert technicians have the skills and knowledge to get the job done right. We also provide 24-hour towing and recovery services, as well as emergency roadside assistance, to ensure that you're protected in case of an unexpected breakdown.
Why Choose Us
At Lake Transmission and Towing, we're committed to providing exceptional service, unbeatable prices, and unparalleled convenience. Our state-of-the-art facility is equipped with the latest technology, and our team of certified mechanics has the expertise to diagnose and repair even the most complex issues. We stand behind our work with a guarantee you can trust, and we're proud to be the go-to auto repair shop for countless car and truck owners in Houghton Lake and beyond.
Testimonials
Don't just take our word for it! Our customers rave about our exceptional service, honest estimates, and unbeatable prices. From routine maintenance to complex repairs, we've earned a reputation for delivering top-notch results that keep our customers coming back time and again.
Negative Reviews
Many customers have had poor experiences with Lake Transmission and Towing. Chris Lake reported being treated rudely by the company's staff, who started yelling and swearing at him when he asked questions. Atina Kelley had to deal with a car that was not fixed properly, and she had to jumpstart it multiple times. Taylor Carmoney's car was towed over a year ago, but the company is still charging her for towing and won't give her a refund. Austin Farrell experienced horrible service, including being given the runaround and being told that his vehicle hadn't been worked on.
Positive Reviews
On the other hand, many customers have had great experiences with the company. Steven Pallozzi praised Preston for going above and beyond to help him get his van unstuck. Anthony Tittlebaum recommended the company due to their affordability and friendly staff. Alex Evans had a transmission disconnect fitting removed from his line, and the staff did it with a specialty tool. Atina Kelley, on the other hand, had a mixed experience, as she praised the company's ability to fix her transmission, but also had issues with the car being left in poor condition.
Conflict Resolution
Some customers had issues with communication and follow-up. Mindy Bode felt that the company missed a critical code when diagnosing her transmission problem. G. Stoffel had to wait for hours, but eventually received excellent service from the company. Martha A. has been a long-time customer and has always had a positive experience. Andrea Crain had a great experience with Todd, who went above and beyond to help her get her vehicle running again. Gustaf Larson had a positive experience with the company's tow truck service. Jesse Marble's experience was slightly negative, as he felt that the company's service took too long, but he still praised them overall.
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