Today's Technology, Old-Fashioned Honesty
Welcome to Pete's Automotive, a locally owned and operated auto repair service that has been serving the Sonoma County community for over 40 years. Our goal is to provide exceptional service, expert repairs, and quality parts to ensure the safety and reliability of your vehicle. Since our humble beginnings in 1981, we have built a reputation for honesty, integrity, and unparalleled customer service.
Our Team
We are a family-owned and operated business, with Jason and Emily Elder at the helm. As Sonoma County natives, we are committed to giving back to our community through various charitable initiatives and supporting local businesses. Our team of expert mechanics is dedicated to providing fast, friendly, and reliable service to help diagnose and fix issues with your vehicle. Whether you drive a car, truck, or commercial vehicle, we are equipped to serve your needs.
Experts at Your Service
At Pete's Automotive, we pride ourselves on being experts in our field. Our team consists of highly skilled professionals who are dedicated to providing the highest level of service. We understand the importance of getting your vehicle back on the road quickly and safely, which is why we work efficiently while still maintaining the highest standards of quality.
What We Do
Our service is designed to meet the needs of our customers, providing a comprehensive range of auto repair and maintenance services. From routine oil changes and tire rotations to brake repairs and suspension work, we have the expertise and resources to handle any issue that arises. Whether you're driving a new or older vehicle, we will provide you with knowledgeable advice, quality repairs, and transparent service.
Our Services
- Maintenance and Repairs: From oil changes and tire rotations to brake repairs and suspension work.
- Brake Services: From brake pad replacements to rotor resurfacing and brake fluid flushes.
- Suspension and Steering: From shocks and struts to ball joints and tie rod ends.
- Electrical and Air Conditioning: Diagnosing and repairing issues with your vehicle's electrical and air conditioning systems.
- Tires and Wheels: Balancing, aligning, and replacing tires and wheels.
- Transmission and Drivetrain: Diagnosing and repairing issues with your vehicle's transmission and drivetrain.
- Computer Systems: Diagnosing and repairing issues with your vehicle's computer systems.
Why Choose Us
At Pete's Automotive, we take pride in being a locally owned and operated business, committed to serving our community with honesty, integrity, and exceptional service. We understand the importance of providing quality work at a fair price, which is why we stand behind our work with a comprehensive warranty program.
Guarantee Service
At Pete's Automotive, we are committed to providing the highest level of service, quality repairs, and a satisfaction guarantee. We understand that our reputation depends on your satisfaction, which is why we promise to stand behind our work with a comprehensive warranty program. Whether you need routine maintenance or extensive repairs, we vow to provide you with expert service, quality parts, and a guarantee that you will be completely satisfied with the work we do.
Overall Experience
The reviews for Pete's Automotive are overwhelmingly positive, with many customers praising the shop's excellent customer service, honesty, and professionalism. Many reviewers have been regular customers for years and appreciate the personalized attention and reliable service they receive.
Strengths
The staff at Pete's are often described as friendly, helpful, and knowledgeable. Many customers appreciate the shop's honesty and transparency, with some reviewers noting that the staff takes the time to explain the issues with their vehicles and provide clear estimates and recommendations. The shop's fair prices and thorough inspections are also frequently mentioned as strengths.
Weaknesses
The only negative reviews mention issues with the shop's pricing and communication. One reviewer felt that the rates had increased significantly without notice, and another reviewer had a poor experience trying to get a quote over the phone.
Additional Feedback
Some reviewers appreciate the shop's willingness to go above and beyond to help customers, such as providing detailed information about their vehicles and offering alternatives to unnecessary repairs. The shop's willingness to take the time to explain complex issues and provide personalized service is also frequently praised.
Be the first to review Pete's Automotive.
Write a Review
