At Golden Gear Automotive, we are committed to providing exceptional service and value to our community. Our mission is to build trust with our customers by being honest, transparent, and knowledgeable in all aspects of the automotive industry. Our team of ASE Certified technicians are dedicated to providing the highest quality of service possible, using only the latest diagnostic tools and environmentally friendly products.
Our Story
Golden Gear Automotive was founded by Alex Delatorre, who has a lifelong passion for cars. Alex believes that everyone deserves to have a reliable and safe vehicle, which is why he created this unique auto repair shop in the heart of Sebastopol, California. With a focus on customer satisfaction and community involvement, our goal is to provide exceptional service and value to our customers while also contributing to a healthier environment through our eco-friendly practices.
Our Services
At Golden Gear Automotive, we offer a wide range of auto repair and maintenance services, including:
- Oil changes
- Transmissions
- Engines
- Computer diagnostic
- Brakes
- Suspension
- Electrical
- Towing
We also offer specialized services, such as smog checks and brake and lamp service. Our team of experienced technicians is dedicated to providing top-notch service and ensuring that our customers' vehicles are running smoothly and safely.
Why Choose Us
At Golden Gear Automotive, we stand out from the competition with our commitment to quality, honesty, and community involvement. We are proud to be a NAPA AutoCare Center, a Star Certified Smog Check Station, and a member of the Automotive Service Council of California (ASCC). We are also certified by ASE, Brake and Lamp, and Jasper Engines.
Community Involvement
At Golden Gear Automotive, we believe in giving back to the community that supports us. We participate in local charity events and sponsorships, and we are always looking for ways to contribute to the well-being of our community.
Get in Touch
If you have any questions or would like to schedule an appointment, please do not hesitate to contact us. We can be reached by phone at (707) 827-9245 or by visiting our website.
Overall Experience
The reviews of Golden Gear Automotive are overwhelmingly positive, with every reviewer giving the highest rating of 5 stars. The common thread throughout is the exceptional service and professionalism of the staff, led by Chip, Alex, and Martha.
Staff and Customer Service
The staff at Golden Gear Automotive are consistently praised for their helpfulness, friendliness, and expertise. Reviewers mention that they were easy to schedule appointments with, and that the staff communicated clearly and transparently about the work being done. Several reviewers mention specific staff members, such as Chip, Alex, and Martha, who went above and beyond to address their concerns and provide exceptional service.
Quality of Work
The quality of work at Golden Gear Automotive is also consistently praised. Reviewers mention that the staff took the time to thoroughly diagnose problems, explained the issues and solutions clearly, and performed high-quality repairs. Several reviewers mention specific instances where the staff noticed and addressed additional problems with their vehicles, including a knot in a tire and a mouse invasion in the air system.
Value
While some reviewers mention that they were pleased with the value they received, one reviewer felt that they were overcharged for a simple service.
Negative Comment
One reviewer, Rich Vaniotis, gave a rating of 3 stars and mentioned that they felt they were overcharged for a simple service.
Be the first to review Golden Gear Automotive.
Write a Review
