Schedule Your Next Appointment Let's take care of your vehicle
At Simard Automotive, we take pride in being a local, trusted, and family-owned auto repair shop serving the Fairbanks area. Our mission is to provide exceptional auto repair services, timely repairs, and unparalleled customer care. Since our inception, we've strived to build a reputation on honesty, integrity, and a commitment to complete customer satisfaction.
Our Services
At Simard Automotive, we offer a wide range of services to cater to your automotive needs. From routine maintenance to major repairs, our expertly trained and certified technicians will diagnose and fix your vehicle's issues promptly and efficiently. Our services include:
- Oil changes and tune-ups
- Brake repairs and replacements
- Transmission repairs and overhauls
- Timing belt replacements and repairs
- Tire rotations and balancing
- Auto electrical services and repairs
- And much more!
What Sets Us Apart
At Simard Automotive, we differentiate ourselves by embracing a customer-centric approach. We believe that every vehicle deserves personalized attention, and our team takes the time to understand your specific needs and concerns. Our state-of-the-art technology and equipment ensure that your vehicle receives the best possible care.
Our Commitment
At Simard Automotive, our top priority is your complete satisfaction. We aim to create a positive experience for every customer, every time. We strive to build lasting relationships by delivering exceptional service, reliability, and trustworthiness.
Join Our Loyalty Program
As a valued customer, you can join our loyalty program to enjoy exclusive benefits and rewards. With our loyalty program, you'll earn rewards dollars with every service, enjoy 24-hour nationwide roadside assistance, and even receive free oil services. Donate your reward dollars to non-profits or refer friends to earn more benefits.
Get in Touch
If you're seeking reliable and trustworthy auto repair services in Fairbanks, contact us today! Our expert team is ready to tackle any auto repair need, from minor tune-ups to major overhauls.
Overview of Customer Experience
The overall sentiment towards Simard Automotive is overwhelmingly positive, with customers praising the quality of their work, fair pricing, and excellent customer service.
Quality of Work and Pricing
Customers have reported being highly satisfied with the quality of work, citing that the repairs are done correctly and efficiently. Although some customers noted that the pricing is slightly higher, they agree that it's worth it for the quality of service provided.
Customer Service
Simard Automotive's customer service has received rave reviews, with customers describing the staff as friendly, cordial, and trustworthy. The staff has been praised for their honesty and transparency, with customers feeling that they're not being taken advantage of.
Convenience and Additional Services
The shop's lockbox system, which allows customers to drop off and pick up their vehicles after hours, has been a big plus for customers. Additionally, the free 30-point inspection and follow-up services have been appreciated by customers.
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