Your Automotive Specialist
Our Story
At Triple Crown Automotive, we pride ourselves on being a trusted and reliable source for all your automotive needs. We are family-owned and operated in Woodland, California, and have been serving the community since 1993. Our mission is to provide our customers with top-notch service, quality repairs, and exceptional customer care. We understand the importance of keeping your vehicle in top condition, and that's why we're committed to providing you with the best possible experience.
Our Services
We offer a wide range of services to cater to your vehicle's unique needs. From routine maintenance to complex repairs, our team of expert mechanics is equipped to handle any job. Our services include:
- AC and brake services
- Engine and transmission repairs
- Undercar services, including suspension and steering repairs
- Oil changes and other routine maintenance services
- Diagnostics and troubleshooting to identify and fix issues efficiently
Convenience and Quality
At Triple Crown Automotive, we know that your time is valuable. That's why we strive to complete most services quickly and efficiently, often in a matter of hours or, in some cases, the same day. Our modern facility is equipped with state-of-the-art equipment and technology to ensure that your vehicle receives the best care possible. Our dedication to quality and customer satisfaction is evident in every aspect of our business, from our friendly and knowledgeable staff to our commitment to using high-quality parts and materials.
Communication and Transparency
We understand that communication is key to a successful repair experience. That's why we take the time to explain your vehicle's needs and provide you with a clear and detailed estimate before any work begins. We will keep you updated throughout the process and ensure that you're comfortable with every step of the repair. If you have any questions or concerns, our team is always available to answer them.
Our Guarantee
At Triple Crown Automotive, we stand behind our work with a satisfaction guarantee. We're confident that you'll be satisfied with our service, and we're committed to ensuring that you are. If we don't meet your expectations, we'll work with you to make it right. We're dedicated to building long-term relationships with our customers, and we're committed to providing you with the best possible experience.
What Our Customers Say
At Triple Crown Automotive, we pride ourselves on our commitment to providing exceptional customer service. Here's what some of our satisfied customers have to say about us:
"This is a great place! The employees here provide excellent customer service, the service is quick, and they are actually honest. They also provide a courtesy inspection, which never hurts. This is one of the higher quality auto repair shops in the area, I highly recommend this place. I think most people don't know about this place because it is slightly hidden."
"A. G. U."
"My truck's alternator went out on I5, and these guys were quick and happy to accommodate and diagnose my problem. They fit me into their schedule, did the necessary work, and were super friendly and trustworthy. You won't get ripped off here!"
Overview of Reviews
The reviews of Triple Crown Automotive are mixed, with both positive and negative experiences reported by customers.
Positive Experiences
Many customers have reported positive experiences with Triple Crown Automotive, praising the shop's honesty, customer service, and quick repair times. Some have also appreciated the shop's ability to diagnose and fix issues efficiently, with some even noting that the shop had parts on hand, allowing for faster repairs. The shop's owner, Todd, is often mentioned as being friendly, honest, and fair.
Negative Experiences
On the other hand, some customers have reported negative experiences, including poor customer service, slow repair times, and a lack of concern for the customer's needs. Some have also reported feeling apathetic and unconfident in the shop's ability to diagnose and repair issues properly.
Common Themes
One common theme among the reviews is the importance of good customer service. Those who had positive experiences often praised the shop's customer service, while those who had negative experiences often reported poor customer service. Another common theme is the importance of trust, with some customers reporting that they trusted Todd and his team to do the right thing, while others reported feeling distrustful.
Specific Issues
Some specific issues reported by customers include long wait times, a lack of equipment or knowledge to diagnose and repair certain issues, and a lack of concern for the customer's needs. Some customers also reported feeling pushed aside or ignored when trying to schedule repairs or get information about their vehicles.
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